Question about Xerox DocuColor 12 Color Copier

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DC12 prints with no yellow toner

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Sorry but i have the same problem with the cyan toner. What is the toner developer housing? how can i fix it? I dont have a service contract.

Posted on Feb 05, 2008

  • Rui  Macielle
    Rui Macielle Feb 06, 2008

    I have the same problem with the cyan toner. Doesnt matter of strong cyan is always prints faded cyan. Really strange. I've tried other cyan toners, everything. What should i do?




  • Rui  Macielle
    Rui Macielle Feb 21, 2008

    no one with a solution?

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Sounds to me like the yellow developer housing has failed.
Either replace the housing or call for service for them to do that.

Posted on Dec 20, 2007

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1 Answer

Xerox DC12 Error code 9-355


Error code 9-355 indicates, the magenta toner dispenser is broken and in need of repair.



Open the Front Door

From left to right, the Toner Cartridge colors are Cyan, Magenta, Yellow, and Black.


As a pre-caution, place a few sheets of paper on the floor, under the Toner Cartridge area, to catch any toner that may spill.



Remove the Toner Cartridge by rotating the handle to the left until the handle is in the unlocked position.



Pull the cartridge completely out of the machine.

Check for any obvious damage in the cartridge or printer and reinstall. Replace cartridge if damaged.

If error message continues, call a qualified repairman.

I hope this helps you fix your printer.

Jan 28, 2011 | Office Equipment & Supplies

1 Answer

My xerox dc12 is getting a black line through when i have printed over 5 copies what do i need to do


check that stell rod beside of fuser unit has any black toner just clean that toner

Jul 09, 2010 | Xerox DocuColor 12 Printer

1 Answer

New yellow toner cartridge but no print due to "low yellow toner"


if you got the seals of of the new cartridge, then sometimes opening and closing the toner door will help the indicator go away. I have 2 of these and sometimes it takes a bit for the toner to work it's way into the system.

Feb 20, 2010 | Ricoh Aficio CL2000N Laser Printer

3 Answers

Error 9-355 on dc12 xerox


That is a magenta toner empty message, either the magenta cartridge is empty or there is an issue with the magenta toner dispensing.

Nov 14, 2009 | Xerox DocuColor 12 Printer

3 Answers

Xerox docu color 12


u check drum,ibt belt,2nt btr roller and fuser life... then do full service, then calibrate ur fiery also.. first u check developer bios plate.. if its have more dust print comes like that.. all the best..

Aug 14, 2008 | Xerox DocuColor 12 Color Copier

3 Answers

Xerox dc 12 copier system faulit 9-354


Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

Aug 09, 2008 | Xerox DocuColor 12 Color Copier

1 Answer

DC12 - Yellow Banding (top to bottom)


There is a software patch on the Xerox.com site.
Once there click Support and Drivers.
Once there in the search box enter dc 12
Once to the Support area. Type in Yellow in the search box. That should direct you to the patches.
I hope this helps.

Dec 30, 2007 | Xerox DocuColor 12 Printer

1 Answer

Gradient Problem on a DOCUCOLOR 12


Hy i had a similar problem some time ago.
You need to go to then xerox enginer tools menu
Then go to the MAX SETUP
Then toner concentration adjust
And then you have to rise up the toner concentration on low and medium print.
a couple of tries and maybe your problem will be fix.

Nov 27, 2007 | Xerox DocuColor 12 Printer

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