LG LRBC22544 Bottom Freezer Refrigerator Logo
Posted on Sep 21, 2009
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We got the same Er FF problem

We got LG LDC22738 refrigerator a year ago. This is the first LG product we got. Just after the warranty period expired, this problem came up. Initially I could solve the problem by unplug and replug the power cable. But now this trick does not work any more. I also saw some ice accumulated at the back of freezer. It is very disappointing to hear others having the same problem and LG does not have a solution for it. No more LG products!!!

I also found that the control panel of the refrigerator does not allow a user to turn off the refrigerator. The manual in several places mentioned OFF setting on control and refer to a section for details. But the section does not have anything about the OFF setting. A very bad manual!!!

1 Answer

Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Sep 21, 2009
Charles T Nevin
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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The only fridge control is to adjust this damper for more or less cold air coming in.
The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others.

If you need help finding your model number see here> http://www.appliancepartspros.com/modelnumber_locator.aspx

To locate your timer, motherboard, control or adaptive defrost control , enter your model number and search for the part or post back on Fixya.
http://www.searspartsdirect.com/partsdirect/index.action?psid=26129238&sid=PSx20071217x00001a

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