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Problem for 2wire HomePortal 1000HW DSL Modem and Network Router...

My laptop can't connect via wireless to my att/dsl




By tasoulinh on Sep 21, 2009

" "
my laptop can't connect via wireless to my att/dsl 2wire wireless router/modem. it see's it but cant connect
Comments:

Sep 21, 2009

- the wireless card is built into the computer. it use to work but cannot connect. i took it to a local computer repair shop and they told and showed me it works on their wireless router, so i thought it may be my wireless router at home. but my second laptop connects fine.

Sep 21, 2009

- clarify: my laptop use to connect fine until recently. the passcode hasn't changed the router is less that 3ft from the laptop yet my second computer which is on the second floor on the other side of my house connects fine.

Clarification Request

Posted by Geekman on Sep 21, 2009

Has the wireless card been configured with the wireless settings on the wireless router?

Solution #1

posted on Sep 21, 2009
Not Rated)

mbase213

Rank: Guru 
Rating: 91%, 195 votes
Hi toasoulinh,

First off you need to go to your network connections, and right click on the wireless connection and view status. Then click on the support tab, and then the details tab. This will show you what the IP configuration is. You need to have a gateway (which is your wireless router IP) and a assigned IP address for the laptop, and also a dns IP to resolve who you are. I'm going to guess that one of them are missing, perhaps the DNS? If there is any missing click on the repair button, and see if it corrects the problem. If not, then you have a bigger problem then you bargined for. You will need to go to your network connection and click on wireless connection. Inside you will find a add wireless connection button. Click this button and windows will walk you through creating a new connection. If that doen't to the trick.
You can reconfigure your HomePortal without using the setup CD.
  • Open your Web browser.
  • Type http://homeportal/setup in the address or location line of your browser.
  • Follow the on-screen instructions to complete the setup process.
    • If you need a key code, you can find it at HERE
    • If you need to replace drivers for your 2Wire network adapters, you can download them directly from the 2Wire support Web site.
Good Luck,

And don't leave a rating

Thanks
Mark
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