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Go to the device manager and see if the device manager sees a blue ray player. Just because there is a sticker or a bezel on the drive doesn't always mean that is what you have. I have had several clients that had the same situation and were dumbfounded to learn after I ran a diagnostic that there dvd burner was just that a cd/dvd player. If you do confirm that you have a blueRay, I would suggest going to Acer and downloading the software and the drivers for that drive.
According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
The specs of the DVD drive are as follows :- Optical Storage
TypeDVD±RW (±R DL) / DVD-RAM - Integrated
CD / DVD read speed24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
CD / DVD write speed16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
CD / DVD rewrite speed16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)
Yes get a program called "any dvd" I use it in all my machines, it will allow you to play anything on your machines. it's made by a company www.slysoft.com , it is very cool and you will be able to play every region coded or decoded disks anythig, have a good day. if you do a google search, I have even seen it being given away, but it's not expensive, And it lasts forever with updates , and it does blue ray. and HD
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