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1.turn phone off
2.take out battary
3.check sim card if you have one
3a.make sure it is in properly
4.put it back together
5. turn it on should work
6. if not chuck it and buy a new phone that wont **** you off
easiest way to solve this problem. go to call settings and TTY mode. and switch it to TTY + talk ... if that doesnt work then fiddle around with the other TTY settings untill it does. this disables the earpiece
i got the same problem...what a POS phone, also sucks for text messaging. if you switch to speaker phone u can have your convo, but i have a loud car and cant hear speaker, need the earpiece, but its totally dead :(
if you can get the soft ware you could boost the signal or it could be a hardware fault.to solve the hardware fault you could try taking the fone apart and having a look at the arial modual to se if it is damaged in any way.
but if you dont wana open the phone your self then try these guys they very good an should be able to fix it for you.