The MAC scans and recognises the mouse but I cannot move the cursor in order to click 'continue'. The infra red light on the mouse does not stay on. If I remove the battery cover and fiddle about with the plastic lug by the light the light will come on but does not remain on, as though there is a bad connection somewhere. The batteries in the mouse are new and have been fully charged.
Have you tried in safe mode?
Please check in safe mode, If the mice works then re-install os by selecting archieve and install.
Make sure to select the preserve user data tab while performing re-installation.
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try updating the mouse drivers. Go to the Verbatim manufacturer website, search your model of mouse and download the latest driver. To update drivers on windows go Control panel>device manager>mice/input device then right click your mouse and update driver software. If the mouse continues to play up even though it works on other computers then the mouse is probably incompatible with your operating system.
The definition of Mouse (Computer Mouse) from Computer Dictionary :
A palm-sized computer navigation device that enables a user to move it about on a flat surface in order to move a cursor on the monitor.The user can position the cursor over an area of text or a navigation button and click on objects through the use of one or more control buttons on the mouse in order select items or invoke commands.
There are several types of mouses, Ps/2 mouse, usb mouse, wireless mouse, optical mouse, etc..
Do you have a wireless mouse? A common symptom of a weak battery is that move works but click doesn't, or vice versa. The solution is to change the batteries in your mouse.
If this is not your problem, please provide more detail.
Try cleaning the lazer on bottom with a q tip with some rubbing alcohol on it. Check to make sure the reciever for the mouse isn't too close to any wireless router,phone,or microwave. In the control panel there are mouse settings you can play with too to see if that makes a difference. Re-install any software for the mouse.
If your cursor moves erratically on the screen (for example, if it jumps around the screen, moves at varying speeds, or selects items on its own), perform the following steps:
Clean the surface of the touchpad with a dry, soft cloth to remove grease, sweat, moisture, or other liquids.
Adjust the sensitivity of the touch pad:.
Click the Start button and click Control Panel.
Click Printers and Other Hardware.
When the Mouse Properties window appears, click the Pointer Options tab. (Figure 1)
Figure 1: Pointer Speed
Under Select a pointer speed:, click to move the slider bar closer to Slow.
Check to see if the touch pad still behaves erratically.
If the touchpad still caused the cursor to behave erratically, attach an external mouse to your computer and restart your computer. Use the external mouse to see if your cursor still moves erratically.
Have you tried re-setting the frequency for one of the devices? simply click the button on the infra-red unit then click the button on the back of keyboard and notice the infra-red unit stopped scanning.