Question about HP Pavilion dv1000 Notebook

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Desktop freezes..no icons..nothing!!!

Sense about a month, each time I use my laptop (Toshiba) my desktop freezes. Windows XP opens normally until he reach the desktop and then I only have the background without nothing. No startup menu, No icons, nothing! I only can move the mouse and after tapping Ctrl, Alt, Del I couldnt move the mouse.

PLEASE SOMEBODY I NEED HELP!!
I HAVE IMPORTANT INFORMATIONS ON IT. HOW CAN I GET THEM OUT???

THNX


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  • hamed93 Sep 24, 2009

    I actually tried the safe mode before but I had the same problem (only desktop and nothing)..I dont know what to do!!!

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Hi... login to safe mode by tapping F8 before u seee the Windows Xp Splash screen... select the option SAFE MODE and wait for a while u ll get the desktop.. then go to USER ACCOUNTS in Control Panel.. and create a new user account... and delete the previous account.. While deleting Make sure to select the option DELETE ONLY ACCOUNT dont select Delete files k... The files from the previous acconut will be saved to the desktop of the new account..

Posted on Sep 20, 2009

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