Question about Microsoft Windows XP Home Edition

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Old email information has been lost!

Installed the new Windows live messenger, but i lost all my achived mail folders. What must i do to retrieve this information?

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You could try doing a system restore on your computer to a date before you lost the folders... other than that, it looks like your folders are gone, unless there is a recovery program out there that could get them back.

Posted on Sep 20, 2009

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1 Answer

How do I recover my email address?


you have not really left much information ,but perhaps this will help if it was a hotmail account

if you have your original email address and passord then just add an account to windows live mail ,click accounts at the top ,then email to the left and add your old account,microsoft still have the folders and live mail will download them all

Feb 25, 2015 | hotmail.com

1 Answer

I want my old email page back


The "new" Yahoo Mail webmail interface is generally not reversable. Yahoo has changed the look & behavior of its webmail page, but no emails should have been lost in any individual accounts. If you had old emails stored in a folder or folders, make sure that the "Folders" section (in the left column, under "Inbox," "Sent," "Trash," etc) is expanded so you can see all the folders.

Here is some advice from eHow:
http://www.ehow.com/how_5070600_access-old-emails.html

Dec 05, 2011 | Yahoo Mail

1 Answer

My hotmail account has been blocked


I would get another one or contact Hotmail support for blocked email support and solution, please read below for another option if you just cannot get another account and have to have the old one.

Hotmail accounts do not get blocked unless the account has been used to mass mailing or other illicit use. If you did not mass mail or other illicit behavior, I suggest that your account was hacked.

If your MSN/Hotmail Account has been hacked!

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all information about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

Remember and do not forget that this is the only way you can expect to recover your account!
I do hope that this assisted you with this matter! Thanks for using FixYa! John

Apr 20, 2011 | Computers & Internet

1 Answer

E-mail address,password


I assume you have "Windows Live Messenger" already installed on you computer, and that you have an account already set up.

WLM uses the same information as your Hotmail account.  The user name for WLM is your Hotmail address; and the password for WLM is your Hotmail password.

If you've previously accessed WLM from that computer, then the user name (email address) and password are likely stored in the system.  You should be able to retrieve that information by using either of the following free software programs:
* MessenPass - see http://www.nirsoft.net/utils/mspass.html
* MSNLivePasswordDecryptor - see http://www.securityxploded.com/msn-password-decryptor.php

If you know the email address, but have forgotten the password for your WLM/Hotmail account, you can retrieve or reset it online:
https://login.live.com/
Click on "Forgot your password", then follow the instructions.

Mar 10, 2011 | Microsoft Windows Live Messanger

1 Answer

I cannot log in! Been a member for years. Recently error message told me I was logged in at two places. I assumed it was on an old computer I had trashed that was logging in automaticaly. Kept...


Silly as the answer may be ddknox but the only way for you to delete it is to stop using it. The only way for an account to be deleted on Hotmail is that the user is supposed to be logged in. But your case here is different.

There is still one thing you can do other than the alternative email route when requesting for the new password.

Reset your password by entering your secret answer
  1. On any Windows Live ID site or service sign-in page, click Forgot your password?.
  2. Verify your Windows Live ID(The e-mail address and password that you use to sign in to WindowsLive programs and services such as Windows Live Hotmail and WindowsLive Messenger; Microsoft services such as Xbox LIVE, MSN, and OfficeLive; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select your country or region, select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIPcode consists of a series of digits that are added to a postal address.The ZIP code is used to identify each postal delivery area for thepurpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal addressand used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. Ifyou've moved since signing up for your Windows Live ID, use thelocation information you last provided. If you've provided both a homeand work location, enter your home location.
  5. In the Question area in the Secret Answer box, type your answer to the question.
  6. Click Continue.
  7. Enter and confirm a new password, and then click Continue.
  8. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registeredwith your Windows Live ID. If you forget your password, you can havethe password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  9. On the You've changed your password page, click Sign in to Windows Live.

Oct 29, 2009 | Microsoft Windows Live Messanger

1 Answer

All my contacts are missing from my contact list


This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you.

Messenger Connectivity Log & Contacts Log

A. Delete the old log files.

Right-click the Start button and then click Explore. In the window that opens, click Folder Options on the Tools menu. Click the View tab, and then make sure that Show Hidden files and folders option is selected.

1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK.
2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger.
3. In the Messenger folder, look for the MsnMsgr.txt file and delete it.

Note: If you get an error stating that you cannot delete MsnMsgr, please make sure that Windows Live Messenger is not running on the background. To check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes. If it is, select the application and click End Process. If you are prompted, click Yes.

To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK.

4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging.

B. Turn on connection logging if the feature is not yet enabled.

1. Start Windows Live Messenger but do not sign in.
2. On the Tools menu, click Options.
3. In the left navigation bar, click Connection.
4. Click Advanced Settings.
5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected.
6. Click OK.

C. Try to sign in to Windows Live Messenger again to replicate the error or issue being encountered with the service. A new connectivity log file, MSNMsgr.txt, is created the moment a sign in attempt to the service is made. When errors or issues are encountered, the connection logging feature will capture their logs.

D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us.

Copy of the Windows Live Contacts folder

The Windows Live Contacts folder can be accessed on this path:

C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts

Note: Windows Logon name is the logon name that you use to sign in to Windows.

Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder. A compressed file is created in the same folder. Please upload the file to Windows Live SkyDrive and we will retrieve the file from there.

To access Windows Live SkyDrive, please do these:

  1. Open your Internet browser and visit http://skydrive.live.com.
  2. Sign in using your Messenger ID and password.
  3. Click on the Public folder.
  4. Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
  5. Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.

While we are working on this issue, we suggest that you temporarily use the earlier version of Windows Live Messenger (v8.5) so you can continue to communicate with your friends. Please note that to be able to install the previous version, you need to uninstall all the Windows Live Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.).

1. Exit Windows Live Messenger.
2. Click Start, click Run, type appwiz.cpl and press Enter
3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change
4. Select Uninstall, click Continue.
5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue.

Windows Live Messenger 8.5 can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en



Apr 29, 2009 | Microsoft Windows Live Messanger

1 Answer

Windows live messenger login but contacts cannot list


First i should say, this had to be a paid solution lol

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Tools, and then select Folder Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. In the Windows Explorer window, click View, select Explorer Bar, and then verify that Folders is checked.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

Try this for windows xp.


for vista

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Organize, and then click Folder and Search Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. Click Organize.
  6. Under the Layout menu, verify that Navigation Pane is selected.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

A bit big, ryt?




Apr 01, 2009 | Microsoft Windows Live Messanger

1 Answer

Windows live mail personal email folders to new Vista/Office 2007


EML extension is an Outlook Express file. You need to import the eml files to Outlook Express first. Drag and drop the emails into Outlook Express preview pane. Then you can import the emails from OE to Outlook.

Mar 17, 2009 | Microsoft Office Outlook 2007: Windows

2 Answers

Contacts missing from my contacts list


Hello from Portugal,i used to have the same problem,when i logged to msn no contacts although in hotmail they where all there,so i uninstalled windows live essencials(all programs) then downloaded windows live messenger 2009(again) but this time i only installed the messenger app!problem solved now when i log in all my contacts are there and the messenger works at is full power(lol) hope i helped someone and sorry for my english!

Nov 10, 2008 | Microsoft Windows Live Messanger

2 Answers

Windowslive messenger not responding keeps coming up error8100030d


Error: 8100030d If you are receving the error code 8100030d when signing into Messenger, do the following: 1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required: 1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version. 2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using: 2.a. For MSN Messenger: 2.a.i. If you are running Windows XP or Windows 2000 click Start, click Run, type cmd , and then click OK to open the command window. 2.a.ii. If you are running Windows 98 or Windows ME, click Start, click Run, type command , and then click OK. 2.a.iii. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat 2.b. For Windows Live Messenger: 2.b.i. For Windows XP
  • Right click on the Start button and then click Explore to open Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Click to clear the Hide extensions for known file types check box . Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them
C:\Documents and Settings\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.
2.b.ii. For Windows Vista
  • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.

Aug 24, 2008 | Computers & Internet

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