Question about Maytag MSD2454G Side by Side Refrigerator

2 Answers

Our side by side side by model was purchased in 2002 and has been problem free. Starting about two weeks ago following a party, there has been a continual frost build-up in the freezer. I have removed the frost and wiped the freezer dry 3 times and removed a bag full of ice from the lower basket thinking that may have started the problem by setting the stemperature too low. What can we do now? Yvonne Winston

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  • s_winston53 Sep 21, 2009

    We have searched and clean the freezer and refrigerator in between several appointments and time away from the house. We cannot find a defrost timer. There is no plastic plug covering. Our model # is MSD2456GEW.

    Thank you for your attempts to help us with this problem.

    Yvonne Winston

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You have a bad freezer door gasket!! it's letting moisture seep into the freezer and once the moisture hits the extream cold it turns to ice crystals.The freezer is designed to get as cold as 0 degrees and the ice cubes stay in cube form as long as the temp is below 32 degrees so the ice cubes didn't make a difference.You can try and CLEAN the contact surfaces of the gasket and freezer real good this usually works,if the gasket is damaged you will need to replace it.

Posted on Sep 21, 2009

Testimonial: "It worked to clean surfaces of the gasket very well. All this area in the refrigeration unit was iced over. Careful chipping the ice away did it!"

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That problem should not be too hard to solve.There is a defrost timer located inside the fresh food compartment and just behind the temperature control panel. Most times the timer has a plastic plug covering a hole about the size of a pencil. Remove the plastic plug and use a flathead screwdriver to turn the timer slowly clockwise. When compressor stops running leave it there for up to 25 minutes. That should start the defrost manually. During that time open freezer door and listen to hear crackling or a sizzling sound. If yes that is defrost taking place. If the timer does not restart the refrigerator on its own slowly turn again clockwise until the compressor starts. The problem is most likely the defrost timer. If not there are only two other things to check and that is the defrost heater and defrost thermostat. Let me know what you find, Thanks, Sea Breeze

Posted on Sep 20, 2009

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