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Sansa Not Recognized: Try connecting it to another computer the back straight to the motherboard ths should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier. Make sure USB mode is MSC Recovery Mode may also allow your computer to recognize the sansa lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software when finished disconnect
Connect Sansa to computer
Double-click "My Computer" icon
Double-click Sansa icon (shows up as "Removable Drive" on some computers)
Select Tools --> Folder Options --> View --> check "Show Hidden Files and Folders"
Double-click Music folder
You should see your music files
Right-click your desktop and create a New Folder - name it some useful name
Drag a music file from the Sansam usic folder to this new folder you have created no your desktop --> it should copy the file to this new folder you have created
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
try to wait for it to be fully charged.... then unplug ur sansa from ur computer if it works already... because as i know some sansa are like that... if its recharging it'll totally turned off or locked....
i just moved back with my family and do not have my computer though my sister has an ipod USB cord but my sansa MP3 player 6.0GB wont recharge, how can i get my sister's computer to recognize my MP3 player?
We have two laptops and one desktop in my house and two 2GB Sansa c250s. My laptop recognizes my sansa c250 differently than our family's desktop (i.e. on the desktop i can't view certain folders/ music files that i transferred from my laptop to my player). The second laptop doesn't recognize mine at all, but it DOES recognize my sister's sansa c250. my suggestion? try a different computer! and then KEEP using that computer for adding/ deleting files.