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DV328AEW will not start gives a Fault Code of FE which is abnormal power frequency I'm in the islands and cycles in the island are 50 cycles. Is there a 50 hz proccessor that I can replace or do you have a any suggestions

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  • lenny_4s Sep 20, 2009

    Thanks, the voltage at the outlet is 220V, 50hz. The electrical requirements on the dryer are

    120V/240V 3 wire 60hz 5400W.

  • lenny_4s Sep 20, 2009

    Thanks, this is the dryer with the problem, the washer works fine. It is not a combo washer dryer.

    any other ideas.

  • lenny_4s Sep 21, 2009

    Thanks will have to get an electrician to install a manual timer switch because shipping back to the US will cost more than dryer.



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Yes your machine is set up for 60 Hz. Which is what we run on through out the USA. Also the other consideration is the voltage. Normally, the 50 Hz machine is setup for 220 volts. Look at the name plate on the machine and see what the 'Electrical requirements' are that are listed. You may not be able to use that machine there. Is the voltage at the outlet 120 volts?
The 50 Hz will not necessarily hurt the machine. The main control unit may not allow 50 Hz to run the machine. It will run a bit 'slower' (the motor) due to 50 Hz power. That's all it would do though. The frequency change will change the speed of the motor running the drum.

If you need further help, I’m available over the phone at

Posted on Sep 20, 2009

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  • Craig Butler
    Craig Butler Sep 20, 2009

    Is that a washer/dryer combo? 5400 watts is way more power than a washing machine uses.?? The machine will not function from that power source. I'm sorry to say, but you will have do something different.

  • Craig Butler
    Craig Butler Sep 21, 2009

    So sorry about that, the header says 'washing machines'. Anyway, the dryer is designed for 240 volts (for the heating element) with a neutral wire for 120 volt control, and 60 Hz. It will not run at your location.

  • Craig Butler
    Craig Butler Sep 21, 2009

    Why go to any a cheap dryer, to get you by for now, there locally somewhere.

  • Craig Butler
    Craig Butler Sep 21, 2009

    A local machine will be wired correctly, and rated for 220 volts, ready to plug in.



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