Question about HP Photosmart C4580 All-in-One InkJet Printer

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HP C4580 scan and Snow Leopard

Prior to my upgrade to Snow Leopard all features of the HP C4580 worked perfectly. After the upgrade only the Print and Copy features work. I can no longer scan. I'm connected wirelessly but that shouldn't matter. I'd rather not call HP Tech support because my experience with this in the past has been worse than disastrous. I've check HP for the latest drivers and the result came back that I was already up to date.

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Heads up..
HP Scanner software (ex. HP device manager, HP Scan Pro) no longer works in Snow Leopard OS since it's already preloaded. There are three methods for you to scan.
1. Preview
2.Image Capture
2.Scan under Print and Fax

Posted on Sep 23, 2009

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Sorry Sir, Unfortunately when anyone updates to Specifically Snow leopard in C4580, The Scan utility of the Machine fails completely. It is the same concern to everyone now. Try finding information in the link I am giving you. Thank you Sir, Have a nice day.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

I hope you will be happy.

Posted on Sep 20, 2009

  • dmgonzaleswh Jun 14, 2011

    im having the same problem. ive tried EVERYTHING!!!! reinstalled, installed drivers, etc, even the link that you posted. nothing!

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No printer driver for HP LaserJet 4ML on Mac running Snow Leopard


The drivers should be packaged into snow leopard. This printer is listed as a supported printer for Snow Leopard.

this link will walk you through the process

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I have a Mac w/Snow Leopard. I cannot get to hp.com\support to download drivers for an Office Jet 7780. The Mac recognizes it as a printer but not as a scanner.


As from this link , the drivers for most HP printers are already built-in to Snow Leopard. Thus, they didn't recommend reinstalling driver from your HP printer CD. Here are some excerpts regarding scanning feature on Snow Leopard from the link: Scanning: The Scanning interface is now built into Snow Leopard and supported with the Apple Image Capture application. Instructions follow. NOTE: HP Scan Pro software (from Mac OS X 10.4, 10.5) is not supported in Snow Leopard. The HP icon for HP Device Manager still in the dock after upgrade is not functional and should be removed. NOTE: Scan support from pushing the Scan button on the printer is not supported with this version of the scan interface built into Snow Leopard. Scan functionality is supported by scanning directly from the computer.
** there are methods on how you can scan on Snow Leopard from the link that I've given above. But I'll paste here Method 3:

Method three: Scan from Print & Fax > Printer browser
  1. From the Apple menu, choose System Preferences .
  2. Click Print & Fax .
  3. In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
  4. Click the Scan tab, and then click Open Scanner . The Printer Browser window appears.
  5. Click the Scan icon at top right of the toolbar to launch scanning. The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
  1. Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
  2. Select your HP printer in the list on the left.
  3. Click the - sign at the bottom of the list to delete the product from the list.
  4. Click the + sign at the bottom of the list to add the product back to the list.
  5. Select your HP printer, and then click Add to create a new print queue. The next time you open thePrinter Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

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1 Answer

Snow Leopard has killed Scan Function on the HP Photosmart C4580 I have uninstalled, reinstalled... and quite simply wasted more than enough time... the Apple site support indicates unimstall and...


As you are not the first with this problem it would appear that all scan functions with HP and Snow Leopard are inompatible and not just on this model.

Sep 18, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

HP C4500


I was having the same problems until I visited the HP website and realized that all of the hp software is incompatible with snow leopard. Here is the link to what HP says to do. JUST MAKE SURE TO UNINSTALL ALL OF THE HP SOFTWARE ON YOUR COMPUTER FIRST!!!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&lc=en&dlc=en&cc=us&product=3418707&os=219&lang=en
It worked like a charm for me.

Sep 10, 2009 | HP Photosmart C4580 All-in-One InkJet...

14 Answers

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