Question about Denon DRA-397

3 Answers

Remote lock on

I can't use my remote

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: remote lock on

This worked for me, but I'm sure tired of constantly searching for ways to fix the problems I encounter with my Denon DRA-397. When it works, it's great, but I don't have a degree in electrical engineering. Why can't they produce a user friendly trouble shooting guide?

Posted on Jul 06, 2008

Re: remote lock on

Power off.  Turn on power while pressing  "speaker b" and "mode". This unlocks the panel.   If still not working, reset the chip by power off, then press "speaker a" and "speaker b" while turning power on.  The display should flash to indicate the reset.

Posted on Jul 07, 2008

Re: remote lock on

Turn off receiver using the on/off button. Hold speaker A and B and Turn back on

Posted on Jul 06, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why is my remote control not working despite changing the batteries.

Not sure if this will help but, I recently put an antenna on the roof of my house. I don't watch TV much but wanted to enjoy some TV, but my remote locked up and the side buttons on the TV wouldn't work either. I tried changing the battery, but no luck. There's a broadcast station 64.2 that is locking up TV's & remotes. Here's the fix that a TV repair co. gave me which did break the lock of the station 64.2.

1) unplug antenna (not roof but connection from TV to wall)
2) unplug and plug back in TV
3) find a way via remote or side buttons to scan channels
4) Go to Menu
5) EZ Setup
6) Channel Set Up-Scan Channels
7) Channel Memory
8) Digital Set Up
9) Turn Skip On for 64.2 (Delete this Channel)
10) Turn off TB
11) Hook Antenna back

You may have to play with the order to acheive the end result or figure out a way to delete 64.2, but during the process you will at least unlock from being stuck on 64.2.

Good Luck if this was the same issue!

Jul 14, 2014 | Audio & Video Receivers

1 Answer

How to unlock remote for denon rc1170

My ampifier remote is not working for my amp anymore its coming up "( Remote lock : on ") what do I do ??

Feb 09, 2014 | Denon DRA-37

1 Answer

Can't program comcast remote to yamaha yas-101

The only thing i was able to do was to use this link and make the remote learn the functions by following the instructions on the Yamaha web site for the sound bar to AUX. YAS 101

I then used the instructions below to volume lock the aux so that i did not have to switch back and forth from cable to aux to adjust volume and change channels
Setting Global Volume Lock
Global Volume Lock will force the volume and mute keys to be controlled by one device.
  1. Press and hold the "Setup" key until a device key blinks twice.
  2. Type in the code 993. A device key should blink twice.
  3. Press and release the device key for the device you want the volume locked to.
  4. You will get two blinks if the lock is successful.

Jul 03, 2012 | Yamaha YAS-101 Front Surround Sound Bar...

1 Answer

I need the RCA Blue Ray rtb1203 Remote Control code for a Direct tv Remote

You don't need a code when programming a Direct TV remote. Try following these steps. The process take a few minutes but it works -
  • Turn on your Blue-Ray and put in a disk.
  • Switch the mode to which ever input the Blue-Ray is using.
  • Hold down the "mute" and "select" button at the same time until the green light begins to flash then release.
  • On the keypad enter the numbers 9-9-1 followed by Satellite, TV, VCR/DVD, Aux,
  • Press the power button or which ever function you wish to use for you Blue_Ray such as play for the VCR.
  • Point the remote at you Blue-Ray and slowly press the "channel" and "key" button together until the remote turns off. Do this slow enough so as not to pass up the right code.
  • Once the remote turns off then you have found the correct code.
  • Press and release the select key to lock that code in.

Please note that if you cycle through all the codes and your remote does not turn off and the red light flashes three times then the code you need for your Blue-Ray is not available with that remote. At that point another remote would need to be used.
Regards, Tony

Apr 23, 2011 | Audio & Video Receivers

1 Answer

My remote won't work it is locked out some how on a sony amp str db780 how do i fix this. my email

I had a similar problem (apparently 'dead' remote) for which I accidentally discovered the following remedy on one of these specialized sites where you can buy remotes. This site had a 'troubleshooting' section :
Remove the batteries and subsequently press ALL keys of the remote, one by one, for a couple of seconds.
After that replace the batteries.
It worked for me. Good luck

Aug 03, 2010 | Sony STR-DB780 Receiver

1 Answer

Need codes to add components to master control, I would like to add my cd player to master remote contol, reason cd unit has no remote

menu > settings > security > change lock code > apply master code in place of lock code and press ok > enter new code what you want

Apr 06, 2010 | Sony STR-DG510 Receiver

1 Answer

My cable tv remote will turn this unit on with the codes supplied for the remote. But the remote will not control the volume or turn the unit off. Is there another code, or is this a problem with the cable...

There has to be another code and when you find it you will probably have to "lock" your remotes volume control to your audio device not the cable box (set-up that way from cable co) once you do that the cable box will be controlled from the remote(channels) and the audio will be controlled by your receiver from the same remote without even having to switch functions.. ask your cable company for a setup guide for your remote they will probably have a copy online.

Nov 27, 2009 | Onkyo TX-SR606 Receiver

2 Answers

Remote locked

I had the same thing happen. This fixed it...

1. Press master power switch OFF

2. Hold down Speaker A & B buttons simultaneously then press master power switch

Display will flash at 1 second intervals denoting that the microprocessor has reset.

3. Release Speaker A & B buttons

Remote should now work.

Sep 01, 2007 | Denon DRA-37

Not finding what you are looking for?
Denon DRA-397 Logo

1,208 people viewed this question

Ask a Question

Usually answered in minutes!

Top Denon Audio & Video Receivers Experts


Level 2 Expert

49 Answers


Level 1 Expert

4 Answers

Tech Leprechaun
Tech Leprechaun

Level 2 Expert

59 Answers

Are you a Denon Audio and Video Receiver Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides