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Compaq Refurbished $30 P1 TO USA - DISPLAY TC1100 10.4

Tablet PC Screen Orientation (by 3 users)

By paulrmc - usenet poster


Prior to upgrading to XP SP2, the screen orientation on the HP Compaq tc1100
Tablet PC would switch between "landscape" and "portrait" with no problem.  
Since upgrading to SP2,  the orientation remains at "landscape" and the O.S.
returns an error ("The setting you requesting cannot be supported.  Open
Display in Control Panel, adjust the settings, and then try to change
orientation again.") when trying to switch to "portrait" orientation.  When
this problem was posed to  Microsoft Support previously, the suggested remedy
was to download and install the most up-to-date driver for the graphics
adapter[NVIDIA GeForce4 420 Go 32M].  This did not resolve the issue.  

What should I do now?

This Problem has been added to the Share Your Expertise Page under "My Work Queue".

2 Other Users Have The Same Problem

Comment by Drow, posted on Feb 21, 2008

I have a similar problem. Before when I would lay the screen flat it would automatically adjust to portrait, which was nice - yet after going through a load of windows updates it's stopped automatically detecting this... If there any other 3rd party software I can download that will detect how I rotate the screen to fix this problem? As it is I rotate the screen via use of hotkeys now.

Comment by tleod, posted on Jan 07, 2008

I have trhe same problem, when I install the the wacom pen,tab buttons and q menu (hp product the activates these buttons) My machine is a TC 4200, please help as I cannot fix it. Thanks.
Tony Leod
tony.leod@cdu.edu.au.

Best Solution
posted on Aug 09, 2005
FixYa! (100)

Cornish

Cornish - usenet poster

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Unfortunately, Earvin hasn't posted back with any results.  8-)
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/ex pertzone

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Solution #2
posted on Dec 25, 2007
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Guest

Guest

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I am able to rotate my screen with the nvidia taskbar support icon. However, on the tablet and pen settings im not able to calibrate the screen when it is in any other angle 90 180 or 270. WIN XP Tablet does not allow the right quadrant to be calibrated. on the display tab i have only the landscape option and none.

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Solution #3
posted on Aug 09, 2005
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Green1

Green1 - usenet poster

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I would get back to Compaq's support department, and ask them about a video
driver update.  It would seem that we would be seeing a whole lot of
reports, if this was a real problem with XP and Service Pack 2.

Which graphics setup is on your machine?  You might possibly check THAT
manufacturer's web site to see if they have a more recent driver than Compaq
has, if that is actually the issue.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/ex pertzone

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Solution #4
posted on Aug 09, 2005
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Janice

Janice - usenet poster

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Not that this will help much, but Compaq support is not being very
supportive.  I have even searched their knowledge base and this problem has
come up more than one time.  It appear that if I want to stop having my
tablet crash when I change resolutions or attempt to change screen
orientation, then I am going to have to uninstall sp2.  That's a shame!  

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Solution #5
posted on Aug 09, 2005
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2Pansy

2Pansy - usenet poster

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Have you contacted Compaq's support department via telephone?  Write down
who you speak with, their name, time of day, etc., and ask for a trouble
ticket or case number.  Ask to speak to a supervisor or next level support.
There are plenty of Compaq owners running XP SP2 without the issue.

Take a look in Control Panel/Administrative Tools/Event Viewer, tapping both
Application and System in the left pane to reveal error messages in the
right pane.  Those yellow triangles with exclamation points or red circles
with white X's came be right-clicked with a selection of Properties to
reveal a portion of the error message.  This could lead to a solution.

Does this situation present itself whether you're turning the screen or not?
I.E., does the automatic function cause this to happen or can you create it
by simply selecting a different orientation?  You may just have a connection
loose somewhere, which Compaq should be taking a strong look into the
function.
--
http://www.microsoft.com/windo wsxp/expertzone/meetexperts/ni chol.mspx
In memory of a true friend, Windows MVP Alex Nichol

Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/ex pertzone

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Solution #6
posted on Aug 09, 2005
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maartenw

maartenw - usenet poster

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Are you saying the choices in Control Panel/Tablet and Pen Settings/Display
tab are missing?  What happens when you tap the Change button?  I would make
sure to install/reinstall all drivers available from Compaq since September,
2004.  They're updates for XP SP2:
http://h18007.www1.hp.com/supp ort/files/Compaqtabletpc/us/lo cate/97_5...
You could also use Compaq's online diagnostic support:
http://instantsupport.hp.com/e userv/jsp/advicedisclaimer.jsp ?origin=d...
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/ex pertzone

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Solution #7
posted on Aug 09, 2005
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Rachel007

Rachel007 - usenet poster

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Hi,

I had the same problem for MONTH! Nobody could help me :-((.

Then one day I got this idea... a software ("pivot") came with my staionary
TFT. Didn't need it for the TFT, installed and IT WORKED!!

Now I have my portrait format back again :-)).

Hope this helps!

P.

"Chris H." <winxpn @hotmail.com> schrieb im Newsbeitrag

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Solution #8
posted on Aug 09, 2005
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jessie25

jessie25 - usenet poster

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Sorry for the delay, but I have to have an IT representative help with this
process.  Unfortunantly it did not work.  We called HP and  updated winflash
bios, NVIDIA video driver for xp,  and system enhancement disk for windows xp
2.  Still not able to change orientation.  In fact, whenever I attempt to
change even the resolution, I get a memory dump and the system crashes.

Maybe I will try, "Then one day I got this idea... a software ("pivot") came
with my

My IT rep. says that there is a compatibility issure with service pack 2 and
the video driver.  Compaq says that they have not had any complaints.  Does
Microsoft have any other ideas...

Earvin

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