Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

3 Answers

Epson stylus DX3800 All in one printer, scanner Unable to print

Machine is flashing paper-jam. There is definitely no paper jam or any other object inside. It will not take in paper or print. I normally use plain paper but was printing out on glossy photo paper. It printed out one sheet of glossy photo paper but would not accept next sheet. Never worked again.
Any idea if this can be fixed?

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3 Answers

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  • 2,185 Answers

Open the printer cover and look closely for tiny paper shreds that might got stuck between the rollers. If you have a canned air, try blowing out the paper path as those tiny piece of paper might be blocking the paper sensor.

Posted on Sep 20, 2009

Testimonial: "tried blowing and dusting with a brush Now it comes on as normal - no flashing light but will only take paper about 2 cms then flashes paperjam"

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Do a printer check by copying on standalone. means placing a document inside the scanner. Load 10 sheets of regular paper into the feeder then press the start button to begin copying. Try 2 copies. If it gives you the same error, then there is already an issue with the gear inside the printer.
If your unit is not under warranty anymore, log on to support.epson.com. Click on help me find a service center to the right of the page. You will have to put in your zip code to find an epson certified servicer near to your area.
If your unit is not a year old yet, please call epson technical support.
If it copied successfully, it could be just the paper settings, or the type of paper that you are using is not supported or you might have to uninstall and re-install drivers.
Try the above steps and reply me. Thank you Sir, Have a nice day.

Posted on Sep 20, 2009

Testimonial: "Thanks for replying so quickly.It still has not printed or sucked any paper in.I'm sure it must be the gears inside.Maybe just worn out?"

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  • Master
  • 8,619 Answers

Hi

Thanks for using FixYa. If paper doesn’t feed, remove it from the sheet feeder. Fan the paper, load it against the right side, and slide the left edge guide against the paper (but not too tightly). Make sure it’s beneath the edge guide tabs.

If paper jams, turn off your printer, lift up the scanner, and remove any paper that’s inside, including any small pieces that may have torn off. Carefully reload paper, turn the printer back on, and press the x Color button.

Caution:
Clear paper jams by pulling the paper out of the printer in the direction that it normally feeds through the printer (towards the output tray). Never pull the paper out backwards (in the direction of the sheet feeder).

If paper jams, make sure the feeder guard is not flipped forward.

If paper jams frequently, make sure the left edge guide isn’t pushed too tightly against the paper. Also, try loading fewer sheets of paper. The stack should never be above the arrow on the inside of the left edge guide. Some paper types require that you load sheets individually, or you use a support sheet; follow the instructions that came with your paper for specific instructions.

If paper jams frequently, you may also have pushed the paper down too far into the paper path.


Please do rate the solution and revert for further assistance.


Thanks

Rylee

Posted on Sep 20, 2009

Testimonial: "Tried all this but it still wont take paper in. Thanks anyway"

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1 Answer

Flashing paper and power buttons


This error means jammed paper or a foreign object is blocking print head movement. Turn off the printer, press the adjust lever down to the lowest position, and pull out the jammed paper. Open the cover and remove any jammed or torn paper, or foreign objects. Then do one of the following:

Sheet Feeder: Return the adjust lever to the position. Turn on the printer, reload paper, and press the paper button.

Manual Feed Slot: See page 15 of your manual for loading instructions.

Roll Paper: Cut off the printed portion with scissors, then remove and reload the roll paper

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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

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While printing, the paper got jammed. I removed the paper completely, with out tearing the paper. The printer still states that an error has occured and to turn off the printer, check for jammed paper,...


my epson t13 doesnt feed any paper. when i was printing and run out of paper i put some paper on it but in dismay all of them feed all and it stopped. i tried to pull them out of the printer little by little. when i tried to continue my printing job it never feed any more. any help for this problem pls....

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1 Answer

Ink light and paper light flash alternatively, printer does not work


Hi - According to the Epson manual that error indicates that paper may be blocking movement of the print head.
Turn off the printer, then open the cover and remove any jammed paper or foreign objects. Turn the printer on. If the lights continue to flash you're most likely going to need a dealer service.
Hope it's the paper.
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I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Epson Printer NX400 series problem


Found this on the web. You can download the
manual, reference guide, troubleshooting guide and more. Hope this helps. If you find this helpful, pls rate. me.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=106004&infoType=Overview

According to the error codes :

Make sure there's no jammed paper or other obstruction inside your Epson Stylus.

The print head may not be able to move because of some obstruction. Follow these steps to remove jammed paper or other obstructions from the Epson Stylus:
Turn off the Epson Stylus.
Open the scanner.

Remove any jammed paper or other obstructions from the paper path.

Carefully lower the scanner.

Turn the Epson Stylus back on.
Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the Epson Stylus.

Good Luck............

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HI, MY DX3800 SOUNDS AS THOUGH ITS PRINTING


it is problem printer cartridge head change it then solve your problem

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If all of the lights on the control panel are flashing and you see the letter E in the Copy window, the print head may not be able to move back and forth freely. Follow these steps:
  1. Turn off the Stylus CX.

  2. Open the scanner.

  3. Remove any jammed paper or other obstructions from the paper path.

  4. Carefully lower the scanner.

  5. Turn the Stylus CX back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the Stylus CX.

And the last thing you could do, is to check if the rod where your carriage slide is dry...if so put a little bit of oil on it

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