Question about Kenmore 24032\24036 Top Load Washer

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Microwave turntable shaft broken

We have a Goldstar over the range microwave. The turntable was not turning so I took the bottom cover off. The motor turns fine, but the turntable shaft appears to be broken. The end on the turntable motor looks a bit melted and the part of the shaft that is inside the microwave housing also looks fried. I want to know if I can replace the turntable shaft. I have tried pulling it out from inside the microwave, but it does not fit through the hole and I do not see any way to access the area inside where the shaft is. Can I replace the turntable shaft and if so, how?

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  • jrdawson21 Sep 20, 2009

    For some reason, this went in as a question on a washer -don't see a way to change that.

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Wouldn't bother- buy a new microwave. overstove models take more heat than counter-tops. goldstar mws are inexpensive, but also cheap!
how old is it? is it cost effective to repair it vs replace it? doubt it! if it's still qualified for manufacturer repair- contact them. if not- replace!
good luck!

Posted on Sep 20, 2009

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1 Answer

My turntable doesn't turn


Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.

May 12, 2014 | Panasonic NN-S963BF Microwave Oven

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Phillips microwave oven vt255/bl tuntable does not rotate


HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to one of these problems explain below



(1)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properl on the turning mechanism.



(2)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.


Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.



(3)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

FOLLOW THESE STEPS TO REPLACE THE FAULTY MOTOR.

THINGS NEEDED.

* screwdrivers

* replacement motor

* specific microwave information and part number


1 Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3 Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4 Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5 Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6 Reinsthall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.

Thanks.

Oct 01, 2011 | Whirlpool Microwave Ovens

1 Answer

My gold star microwave worked lastnight. Went to


The outside bottom of your microwave usually has a belt hidden underneath a small cover directly under the turntable. This belt sometimes falls off or breaks, and sometimes the motor that turns the belt fails. Most time the motor can be found if you remove the main top cover of the microwave, about 10 screws.
Parts can be easily found at your local appliance parts store.

Best of luck.

Jan 20, 2010 | Goldstar Microwave Ovens

1 Answer

Model is JES1451. Turntable won't turn. I removed the cover and the motor and the shaft appears to be broken. How do I remove the broken shaft and replace the motor?


Hi the shaft should just pull up, to remove the motor you will need to turn the oven onto it side, you will see a cover at the bottom of the machine to remove this you will probably need to cut through three of the tabs, you can then gain access to the two screws securing the motor.
When replacing the cover turn it over and fix using the spare self tapping screw to be found in the base near to the cover you just removed.

Hope this helps

Jan 05, 2010 | GE JES1456 Microwave Oven

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My above the range Maytag Microwave oven plate does not rotate. Bought a new rotator wheel as the old one was broken, and the central spindle will rotate, but not with the plate on it. What can I do?


The spindle (called a turntable shaft) sits atop a small motor shaft from the turntable motor. You either have a weak turntable motor, stripped shaft (which allows the motor shaft to free spin when it has any weight on it), or both.

The turntable motor is located under the bottom panel of the microwave oven. You do not have to uninstall the oven for this repair.

First, unplug the unit, remove the glass carousel tray, and pull straight up on the turntable shaft to remove it. Next, locate and remove the series of screws along the bottom panel underneath the oven. The bottom panel will open exposing the drive motor. The motor comes out by disconnecting the connector plug and a couple of mounting screws.

If the model number you have this listed under is correct, you can view these parts at searspartsdirect.com. Locate items 11 (turntable motor) and 14 (shaft) under the "Cavity" heading. Other sites you may try are pcappliancerepair.com, appliancepartspros.com or repairclinic.com to see if you can find these parts any cheaper.

If you have any questions, please let me know. I hope you find this information helpful.

Aug 05, 2009 | Maytag MMV4205 Microwave Oven

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Goldstar Microwave turntable does not work.


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can also do that to attach AC voltmeter leads to the leads of the motor. Then run the microwave to see if it has voltage present.

If so, you have a bad motor.

To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.
You'll probably have to call them to find parts for your model.


(If yours is not an LG/Goldstar, please reply back with your brand and model number so we can help you)

If you don;t see the voltage, then you most likely have a problem with the control panel.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com


Dec 11, 2008 | Goldstar Over-the-Range Microwave

1 Answer

Goldstar 1310W built in


The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

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Some over the range models allow you to turn off the turntable via the keypad. Counter top models usually don't.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit http://www.lgservice.com.

We're happy to help and we appreciate your thoughtful rating of our answer.

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If the rest of the oven works fine, then this indicates that you might have a problem with the motor that turns the turntable.

If you try to turn the turntable manually (gently), does it turn freely or is there resistance? If it turns freely, the mechanical mechanism between the turntable and motor may be broken and the motor may be ok.

The oven's microprocessor also controlls the motor. There could be a problem there.

You'll need to have it looked at by a service center. Although its not that difficult to determine which of the reasons I mentioned above is the cause, it can be however, dangerous to operate a microwave oven with the cover off and with high voltage circuits exposed.

Please let me know if I can be of further assistance to you.

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If the rest of the oven works fine, then this indicates that you might have a problem with the motor that turns the turntable.

If you try to turn the turntable manually (gently), does it turn freely or is there resistance? If it turns freely, the mechanical mechanism between the turntable and motor may be broken and the motor may be ok.

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You'll need to have it looked at by a service center. Although its not that difficult to determine which of the reasons I mentioned above is the cause, it can be however, dangerous to operate a microwave oven with the cover off and with high voltage circuits exposed.

Please let me know if I can be of further assistance to you.

Good luck!
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