Question about Sony KP-57WS500 57" Rear Projection Television
Turn tv on, you get a green screen which turns bright white for about 5 seconds, then turns black. Has good sound but no pic. Sony authorized TV repairman says all three CRT tubes are shot and it will cost $900 to get them fixed.
He temporarily got the icture working by taking the fron cover off and tapping three areas a bit and bam - pic comes on. Says it might last a week a day two weeks etc., but not long. I have until after christmas before I have him back to do the job, cannot afford to pay $900 at Christmastime! Please help!!!
I hope this is whats happening with your set if it is and it sounds like it keep after sony!
Sony received reports of flickering on select rear projection TV models and immediately started an investigation. Sony's engineering team found that in a small percentage of sets (less than 1%) made with impregnated cathode CRTs, the material used to impregnate the cathode may attach itself to another section of the electron gun and cause a mild brightness fluctuation or change in hue.
Once this problem was diagnosed, Sony published a Service Fix for this issue and authorized Sony Service Centers and Authorized Service Centers to make modifications and replace all 3 CRTs in affected units at no cost to the consumer in order to resolve the issue. In addition, a change to the manufacturing line was made to ensure that current units do not experiencethis problem.
If a consumer is experiencing this symptom, contact Sony Call Center (800-222-SONY) to schedule a service call. Sony has extended the warranty on these models for this issue and is working with authorized service centers, providing all current information for the repair as well as assisting them in ordering the parts beforehand, so the repair can be
completed in one call.
Posted on Dec 14, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 12, 2012 | Sony KP-65WV600 65" Rear Projection...
Aug 22, 2011 | Sony KP-65WV600 65" Rear Projection...
Sep 23, 2010 | Sony KP-65WV700 65" Rear Projection HDTV
Mar 17, 2010 | Sony KP-65WV600 65" Rear Projection...
Jul 13, 2008 | Sony KP-57HW40 57" Rear Projection...
Aug 14, 2006 | Sony KP-51WS500 51" Rear Projection...
69 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: