Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

Compressor problem after brownout

Hi - thanks in advance for any help you can give me. Came home today after an ice storm to find that our fridge had completely stopped cooling/freezing. We did have some brownouts during the day. Fan is running but compressor does not seem to be. We're new homeowners so we can't afford a new fridge. Any suggestions on how to move forward? Thanks!

Posted by on

  • JeaninNJ Dec 14, 2007

    Thanks very much for all your suggestions. Going to try to them out. I'll let you know how it goes. Jean



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

When you say the compressor is not running, is it cold, or very hot?
If Hot remove power let it cool off then reconnect to power, listen carefully to see if compressor starts. If it does GREAT. If it does not you should hear a click after a few seconds. That is a safety device to stop power to the compressor, or it would destroy itself from drawing too much power from not turning. If this happens then the compressor is stuck. (this is as far as you can go without an AC man)
If it's cold, and has been plugged in for a while then either power is not reaching the compressor ( bad safety device mentioned above stuck open or burned out), or you have an open connection. This open connection could be outside, or inside the compressor. If inside, then compressor replacement is the only solution.
Another problem,if cold and it's a frost less unit, it could be the defrosting clock stuck on defrost. This would make the inside of unit warm because it turns on a defrosting heather. If this is you case then find the clock. usually positioned at front bottom behind the removable grill. It has a one way slotted fit. Use a wide flat screwdriver to slowly turn the dial to see if compressor starts. If it does great, but not done yet. After a while turn clock again slowly until the compressor stops, then wait (up to 30 minutes) to see if starts up again. If it does not clock needs replacement. I usually replace clock anyway at the first sign of problem, because chances are it will stop again. Best I can do without being there, hope it helps you.

Posted on Dec 14, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Looking to buy a USED Whirlpool ED25PQ for $300. It's 8 years old. Should I do it? The seller says it's in good condition. I have only seen pictures. Please give some good advice. Thanks.

I would get it. I like the fact that the control is old school $60 (none electronic). It has a old school defrost timer. Parts are reasonable timer $20 heater $30 terminator $20 bucks compressor $230 bucks. Looks like it uses R134A freon which is environmentally safe and available to anyone. Not bad at all compared to the crappy electronically controlled models of today. Today's electronically controlled ice boxs are subject to spike surge electrical storm damages etc. Even though this one could be hit by storms too, it is much less likely to happen and you don't have to be a rocket scientist to work on it. Looks like it might be a great investment.

If you need further help, reach me via phone at

Jun 21, 2011 | Whirlpool 25.2 cu. ft. Side-by-Side...

1 Answer

Hi we have an LG 232 SBF fridge freezer and the fridge section has recently stopped working. The freezer appears to be ok and there is a very quiet hum coming from what I assume is the compressor/pump unit...

You will need to check the evaporator it may be iced up. Two things may cause this the evaporator fan motor may be bad or the condensate drain could be clogged and causing the water to freeze on the evaporator. When the evaporator gets iced the air can't pass over it and get cold.

Aug 23, 2010 | Refrigerators

3 Answers

I have a Kenmore Coldspot m# 57282791. Last night, it stopped staying cold, and I have not heard the motor/compressor come on at all since then (the part that cools the fridge, right?) There is a small fan...


If the compressor is not running, it could be either a bad relay or compressor.This is not an issue with defrost components or temp. control .If you have experience in repairing appliances, could take all precautions necessary and use multimeter - You could do a continuity check on compressor motor and all combination's. An infinity value on multimeter would confirm bad compressor.

On the side of the compressor you will see a box (maybe a cover) remove the cover if it has one and then remove the wire harness. next you will see the relay with the capacitor mounted to it. give the relay a tug and pull it off the side of the compressor. once you have it off pull the capacitor off and then give the relay a shake. If it rattles the relay is bad. if the relay does not rattle the compressor is bad and you will need to call a service guy to replace the compressor.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Jul 10, 2010 | Kenmore 57029 Side by Side Refrigerator

1 Answer

My 2003 kenmore elite french door fridge made noise for several days, then died. Repairman said it was compressor...expensive repair, so I bought new fridge. Old fridge came back to life 48 hours after...

I bet the bearings in your compressor are bad. The compressor will run and heat up but after getting hot it won't always restart. Most of the time it happens with Tecumseh compressors.

Sep 14, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Yesterday started hearing a buzzing sound from the fridge. Came home today with a pool of water in the kitchen coming from the fridge. Opened the freezer, ice is melted and inside is relatively warm....

I would check for a bad starter relay first unless you can verify that the sound is comming from the compressor. How to check stuff>

Aug 16, 2009 | Frigidaire PLRS267ZAB Side by Side...

1 Answer

Fridge not cooling

Issue seems with the relay switch of the compressor .Please get it checked by an expert.

Jul 06, 2009 | Refrigerators

1 Answer

My Kenmore fridge, Model 596-58692890 is not cooling and I've lost use of the water/ice dispenser. The motor and compressor seem to be working but the cool air is not blowing. What part might need to be...


if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.


Mar 24, 2009 | Kenmore Refrigerators

2 Answers

Freezer problems

remove back panel of freezer. check if there is excessive ice build-up preventing air flow. if there is, then defrost carefully with a hairdryer (with appliance switched off) if no ice or frosting on pipework, check if compressor is running. if it is or hot to the touch or clicking, then you have a compressor fault and replacement is not diy. if compressor not running, then probably module fault

Apr 15, 2007 | Smeg FAB32 Bottom Freezer Refrigerator

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

182 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Jose Pino

Level 3 Expert

563 Answers

john h

Level 3 Expert

19466 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides