I have been using this for months and all of a sudden my printer is only printing 1/2 of my picture (a picture which I recently printed 3 pages of). Only the left side of my printer is printing. I checked the ink and ran the tests, and they are all OK. My pictures are all in my admin user where they always have been, on Windows Vista. Could someone help me find the problem?
First trouble shoot that Ihave had with perrifials is to go to add / remove programs, un-install that perrifial, then reload the software for it. Thats the first base check.If it still skips, some times the USB cable will loose a connection - broken wire or like, change the USb cable out. Make shure all connections are snug. Occasionally I use a contact cleaner ( can be found at most radio shacks - elect establishments -est. ) Be care full when spraying as some of it will attack the plastics. Port cleaning in next of the cartridge heads. Denatured achol and good quality "Q" tips. I'm a firm beleaver in Epson, thats all I ues / have. These are things I have done over the years for same like soultition.All else fails, and the warrentee is out, it's all about replacement then. . . Dancer
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ok..first you will need to print the nozzle check and see if all the color are printed out fine.. this feature is under the printer properties , under the utility tab.... assuming all your colors nozzle are printed fine..then the next thing for you to do is do the Print Head Alignment.. it's under the same place where you print the nozzle check.. when you press the Print Head Alignment, it will print a page out with many lines.. choose the one with the best alignment.. once u done that..try printing the image again.. oh..if your nozzle check print out is not good.. then you will need to perform head cleaning to clear the clogged head..
Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.
check all the catridge installed ok after finding the gatridge ok if the problem not solved , then uninstall the printer driver and restart after restarting the machine then again reinstall the printer driver properly
my CX4800 has done the same thing. I ran the utilities dozens of times, replaced every cartridge and it feeds papers the print head moves like it's printing but nothing is imaged on the paper.
Searching the web is my last chance to fix it before i toss this 18 month old printer and never buy an epson again.
One possible solution that we can advice is to do a complete trash & reinstallation of printer driver as well as the scanner driver.
For iMac with Leopard, there is a big possibility that the printer driver is not the correct epson series printer driver that's why you can't ink levels is unavailable. Just to set an expectation, printer driver for CX4800 is pre-installed as resident driver in Leopard. Please try to the following to solve that issue:
Determine Which Driver is Currently Being Used
1. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.
2. In the System Preferences window, click on Print & Fax.
3. In the list of printers on the left side of the Print & Fax window, click once on your Epson printer to select it.
4. Check the name of the driver being used; it is displayed in the center of the Print & Fax window next to “Kind”.
5. If the driver name displayed next to “Kind” is Gutenprint, the incorrect driver is being used. Follow the steps in the next section to select the correct driver.
Selecting the Correct Driver
1. Turn off the printer.
2. Delete the print queue and remove the printer from Print & Fax by clicking on the minus (-) button under the list of printers. Click OK to confirm the removal.
3. Click on the Apple icon in the upper left corner of the Finder and open System Preferences.
4. In the System Preferences window, click on Print & Fax.
5. Turn on the printer. The system should add the printer automatically.
6. If the system does not add the printer or if it adds it using the Gutenprint driver, contact Apple for assistance. You may need to reinstall the Epson drivers provided with Leopard.
NOTE: To check ink levels, click the Utility button, then click EPSON StatusMonitor. The Supply Levels button will not show remaining ink levels for your Epson printer.