Question about Westell Wirespeed LiteLine 6100 (B9961001002) Modem

1 Answer

No Internet light, but an Ethernet light that blinks?

I recently signed up for Verizon DSL, received all the equipement in the mail, and set up all per instuctions, but... No internet light.
Called Verizon, they sent a tech out to check the lines, etc. He checked the lines at the nearest office, and found them "BLOCKED" as he said.
That was last Thursday, and I am still waiting for a Tech to come to the house, and install the equipement.
Just curious,
Has anyone else had this problem and has it been resolved, by Verizon?
I am seriously considering Changing DSL providers, even before Verizon gets it fixed if it is possible to fix that is.
The tech did say that I was near the end of the line for the DSL service, so I may not get it anyway.
I do live in the country or at least in a rural area.

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  • auto66 Feb 20, 2008

    Verizon sent me a Westell 327W when I signed up for their high speed internet. I did not have a Ethernet port on my PC.

    They then sent a Westell 6100 with a USB port.

    Using their CD I could not load the program on my computer.

    All my phones have been filtered. Phone line to conputer comes out of one connection. Shut down the Firewall and Virus programs.

    I still cannot get the computer to connect to the USB port.

    Do not know what to do.

    By the way, how did one fellow get a Verizon person to come to his house?

  • wvtrailer Mar 17, 2008

    I ended up sending all the equipement back to Verizon, as they wouldn't/couldn't unblock my lines at the office near my home. So I am no longer a Verizon DSL customer, due to the lack of their co-operation. I was told by one of their servicemen that all they had to do was go to the nearest office, and unblock the lines and my DSL would work, but everytime I tried to talk to them, all I got was a message of "congratulations, you DSL is ready for use, and you can now install your equipement and begin using it as soon as you install it." I tried this and it still wouldn't work, they were supposed to come to the house and install the equipement, and they never showed up on the day they had made the appointment for, no calls, just didn't show up. I sent it all back, so I am still in Dial-Up hell, but it at least works.

  • auto66 May 11, 2010

    Started to answer this yesterday. I am auto66.

    Thank you notie for your directions.

    I could not get the Wizard up as you said. Put in CD and it started.

    Went to control panel to start wizard.

    Followed CD directions. Ended the same way: no USB connection.

    received: 'no driver'

    Note: When the USB cable is connected or disconnected the PC goes 'ding ding.'

    Are there anymore suggestions?.

    Thank you,




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For westell 6100 modem usb driver installation follow the steps for windows xp
-close all programs
-unplug usb cable from the pc
-insert installation cd from verizon
-plug usb cable back to pc
-wizard will pop up found new hardware
-click next then follow instructions
-select usb connection on the installation

Posted on Mar 16, 2008


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