Question about FrancisFrancis! X1 - Stainless Steel Espresso Machine

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Francis Francis! x1 leaking

Hi;

I have a Francis Francis x1 machine that I purchased as used from eBay two years ago. When I received it, there were a few tiny signs of leakage (tiny spots of rust and two small places where red enamel had chipped off), but I attributed this to a lack of caution with filling the water reservoir.

Well, the rust and chipping got worse and in past few months, the boiler seemed a little erratic. (This was worse after using the frothing wand, so I staved off that...) Finally, the darn thing shocked me once or twice and blew a circuit replete with emitting a popping sound. Rather than burning down the house, I have stopped using it. (And, yes I descaled this machine regularly.)

Is there any hope for repairing this machine or is it time to just get a newer and cheaper espresso machine? I know the quality history of X1s is questionable at best.

--Therese

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1 Answer

Well, to state the obvious, you should call Francis! Francis! at 1-877-854-4141 and ship it to them for repair. It's unlikely you can perform a fix yourself. Have you tried opening the machine up? I got PDFs of diagrams and part lists, which I obtained by calling them at the number quoted above. Good luck! Stephen

Posted on Mar 12, 2008

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Posted on Jan 02, 2017

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