Question about Nokia 6215i Cellular Phone

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Phone turns off randomly and earpiece no longer works

My phone has been randomly turning off. and it is really aggravating.  the other issue is that the ear piece no longer works. I have to have my phone on speaker phone to hear people!

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Re: phone turns off randomly and earpiece no longer works

My phone just got replaced in the past 7 months and now its having the same problem its so agrivating and i no longer have the warenty so i'm screwed

Posted on Jun 08, 2008

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Re: phone turns off randomly and earpiece no longer works

>>> try to refresh the operating system of the mobile

Posted on Feb 16, 2008

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Have your earpiece retested on another device if you have. If issue occurs on another phone w/ the same earpiece, then you're gonna need to buy another earpiece and if the problem only occurs w/ your device then I suggest you do a master reset.

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When i get a call i cannot hear unless i use loudspeaker and when i ring some one there is no dial tone unless on loudspeaker

It sounds like your earpiece (which uses a different speaker) is no longer working.
You can try power cycling the phone- Turn it off, take out the battery, put it back in and turn it on again.
You can also try to restore the phone to factory settings. This is different depending on which handset you're using.
If neither of these options work, you will probably need to have your phone repaired.

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No need to worry thats means the internal speaker is no longer in a working condition. You just need to replace the internal speaker and after that every thing will b perfect. But before replacing the speaker just press it little on the top some times the speaker gets lose and stops working so check it before replacing. I hope this will help in solving your problem.

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Yes you are very correct. Its a earpiece problem. I use to have a Sony Ericsson K750i and the earpiece is not loud at all, so when I changed the earpiece, it began to work perfectly again. So I'll support or advice that you change the earpiece.

Take care.

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In this case check the volume of you're Handheld, If it is low, Increase the volume and check still if it is not working you need to walk into the service center to check the speaker of you're Handheld.

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I have the clipboard on my phone and when you view it, it just puts up a random background.

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Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine.
Any help will be appreciated.

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you can try the nokia web site for a software upgrade

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