My cd/ dvd/ E: drive won't work at all

I was trying to burn a cd off of itunes but it wouldn't work on my laptop (for a whole different reason, i think) so i went through a load of programs to try and solve the problem, some of them going through and fixing 'problems' well now i have he cd, off of someone elses computer but now it won't read any disk i put in whether it's a dvd, cd or blank cd. it makes a real little amount of vibration at first but nothing happens. this hasn't happened before... ugh annoying haha. i've tried my comp and looking if there's anything wrong with the drive but it says it's working properly. it's not though as it won't read any disk. i don't know what else to do...