Question about Saeco Vienna Espresso Machine
My Saeco Vienna is acting up after about 4 years of great work: when I turn it on, the pump goes, but no liquid coffee comes out. We figured the water from water tank does not get to the main unit, because the machine's 'garbage' bin contains dry ground coffee, not the round wet tablets. Any ideas? Thank you.
I had the same problem and got on the Saeco US website and talked to an online support person. She downloaded me a couple of pages of "fixes", I tried them and they worked! You have to take the two screws out of the brew group, remove the spring and a little clear plastic ball. Then clean out the hole thoroughly. I stuck a toothpick up into it from underneath to clean out the coffee that was stuck in the hole. I then put it back together and now it works perfectly.
Posted on Aug 02, 2008
Can you open the steam knob and make a cup of water? (Prime the machine).
Posted on Jul 12, 2008
It could be that the lower valve in the pump is stuck. The Vienna contains an ULKA EX5 reciprocating positive displacement pump. The lower valve has a rubber stopper that can get stuck against the brass pump housing. This web page is a very useful resource:http://ulkapumprepair.blogspot.com/2008/10/original-website-page.html
Posted on Jul 04, 2012
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Posted on Jan 02, 2017
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