Question about NetGear Super G WGT624SC Router (DHWGT624SCNA)

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Router Cannot get our MAC laptop to connect to the internet through the router

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I prefer to test these problems in a step by step manner.

Have you tried to connect either the laptop or any other computer to the internet using an ethernet cable instead of wireless?
If so could the wired computer use the internet successfully?

If so skip down to Wireless Considerations

Can you provide a web link to your internet service providers (ISP) help or support web site? If necessary will you provide you location city and state if required to access the ISP's help/support site?

Can you confirm the make and model of your router as a Netgear WT624SC?

Wireless Considerations

Can you provide the manufacturer and model of your wireless adapter or the model of the Mac Laptop if it has a built-in wireless adapter?

Given that you now have a wireless network are you interested in discussing security options to protect you from people accessing your wireless network from outside your home? (if the signal is strong enough -- from inside home I can see two of my neighbors wireless routers not to mention my own)

Posted on Dec 14, 2007


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Posted on Jan 02, 2017


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If initially the Win XP laptop was connected to internet at the cable/dsl modem, its MAC address would have been registered on service setup. If the router is now in place between the Win XP laptop and the cable/dsl modem, you would need to go on the Win XP laptop and log into the router as admin to clone the Win XP laptop's MAC address to the dlink router's WAN interface (internet facing side) so that the cable/dsl modem will see the previously registered MAC address and will enable the internet access.

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1.Log into router
2. Verify wireless router name( on the computer) >>> ( on/off)
3.Note router name you are connecting to.
4.. Check the laptop do ipconfig /all to see current IP addresses.
5. Set the laptop up in the router by WEP KEY or MAC address.
6.Note router name you are connecting to.
7. Move the laptop about 20ft away and try to log on to the internet.
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May in your router MAC security is enabled.Which prompt your computer to conect .
first access your router with

Type username as "admin" and password is "admin" or blank or "password"
then go to wi fi security then mac security then add your computers MAC addreses in allow list.

U can knnow your computer MAC addreses with following command.
type in start menu -> RUN -> "ipconfig /all"
u can see physical addrses it is MAC addreses.

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Router won't connect to the internet

I managed to figure it out. I had to clone the MAC address to get the router to connect to the Internet.

I still have another problem though, my laptop still won't connect to the router. I'm using Vista, is this a possible network adapter issue? My laptop is fine at connecting to other wireless networks round my friend's houses/libraries...

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1 Answer

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Some ISPs require you to register the MAC address of your network adapter before their DHCP server will issue you an IP address. The MAC address of the router is different than the MAC address of the NIC in your laptop. Call your ISP and they should be able to help you.

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Losing internet connection when I try to connect laptop to wireless router

Your cloning the mac address - thats the problem. It should use it's own mac address to connect to the modem. You need to power down the modem, then repower after a minute or so to let it connect to the new mac address. The problem you are seeing is due to network collisions betweenj the desktop and the router with the modem.

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