The same thing happened with my camera, I gave it to a freind for her husband to look at it. He said when turning on face the lens side down (to the ground) when turning off hold lens side up right (to the sky). this worked for mine. I don't know if he did anything else to it but when I zoomed I got lens error. I did what he said and it took several tries but it did work... please post if this helps you.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
In most cases this isn't a mechanical problem, it's the component board
that runs the auto-focus. This is a common issue, the only way to completely resolve it however is to have it repaired by the manufacturer.
As this was a common issue, many users have stated their camera was replaced even after the 1 year warranty had expired...you may want to check with the manufacturer to see if this is the case with yours as well.
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html