Question about Siemens SS5100 Modem

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2wire modem connectivity

Having a problem where i get a solid connection and all lights are on but sometimes for 10-15 seconds its like i loose connection but all lights are still on altho not blinking anymore. it happens while online gameing, talking on vent or browsing websites. when this happens im still in game or whatever and its like the 10-15 seconds that i miss allcome back in 1 jumble in like 5 seconds. this happens all all 3 comps,2 conn wired and 1 wireless. also 2 wired have been reformatted and all have firewall/virus protection and an sure there are now p2p or viruses.

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Re: 2wire modem connectivity

You need to call your ISP ( service provider ). ITs an intermittent connection.

Posted on Mar 21, 2008

Re: 2wire modem connectivity

According to me you must reconfigure the modem.Becoz sometime modems are disruppted by viruses which cause funtionless of modem.If u have backup files of it you can try tis process.

Posted on Dec 14, 2007

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Can I connect a second computer (not a laptop) in my bedroom wirelessly to the 2wire modem that I have connected to my main PC?

Yes, you can. just make sure that the computer has a wireless capability, if not then you need to connect a wireless adapter so you could connect the computer to your 2wire router wirelessly. Another possible way to have it hooked up to your 2wire router is via Ethernet cable but depending on the distance you may need a longer cable.

Oct 10, 2010 | 2wire (1000-000057-000) Modem

1 Answer

My DSL 2wire modem always blink like crazy.

DSL light blinking green/red indicates you do not have a solid connection to your DSL signal. Typically this can be anything from the connections at your home all the way to the connections with your ISP. As I do tech support for this model of 2wire modem all day long here is what I would tell you to do if you were calling me:

Are you using the proper length of phone cord (15ft or less): people sometimes have a longer phone cord in use and while it MAY work for a while outside conditions will effect the DSL signal enough that it no longer cuts the mustard. The longer the phone cord the more resistance a signal has in reaching the modem.

Filters: Typically the 2wire modem comes with 3 1-way filters and a single 2-way filter. Often people put the wrong filter on the modem, which doesn't even require one, or they put the correct filter (2-way filter) but hook it up to the wrong end (that is to say it should be connected to the DSL side of the filter). All other devices in the house such as phones, fax machines, Tivos, DVRs, Sat TVs, and monitored alarm systems (AKA anything ELSE connecting to/using the phone system) should be on filters.

Phone service: Do you have phone service? Do you have a dial tone or static? If so all problems with phone service will effect your DSL service as that is how the DSL service is piped into your home...that is to say through the phone line. Do not contact your ISP for this problem as it is a phone line problem creating your internet problem.

Phone jack location: Have you tried moving the modem, it's power cord, and proper length phone cord to another jack? Granted the argument that "it worked yesterday, so it should work today" is a strong one but sometimes putting the modem on another jack JUST to test out any potential wiring problems is a helpful one and could save you a lot of frustration. If one jack gives you red/green DSL lights and the other gives you solid green...that should speak for itself.

ISP provider: IS your service turned on? It may be a shall we say....obvious but if your service has been turned off, or not even turned on yet, then that would be why. In addition, if the above does not help in determining what the problem is, a technician may need to be dispatched to determine where the fault lies. Sometimes it's the box down the road and sometimes it's a few miles away.

Jan 15, 2010 | 2wire (1000-000057-000) Modem

1 Answer

2-wire modem won,t come up in connections,and don,t know how to configure modem dsl light solid green and can,t find lan settings,it,s a 2071-a

If you know your local network address side address then just log into the 2Wire with "http.XXX.XXX.XXX."
Example my 2Wire: "http." I'm not sure but I think the 192.XXX.XXX address is default.
The box has a little web server that will allow you to reconfigure to default but if your provider programmed it you may need info from them.
Sounds like the DSL side is working.
Good luck!

Oh, if you have the info from your provider to set it up, you might have to push the reset button on the box to reset it to factory default.
Then it gets a little complicated.

Nov 18, 2009 | 2wire Modems

1 Answer

Ethernet light is green but continuously blinks is there a problem with modem or ethernet cable?

no, a green light means there is a connection with the network and dns server (gateway to the internet) information is sent allow this network in bundles called packets. Each time a packet is sent the green light blinks.....sometimes when many packets are being sent in succession the light will appear solid. so i wouldnt worry, the green lights on your router and computer are normal and you should become concerned if these lights turn yellow or stop blinking completely.
Good Luck and Please Rate This Post!!!! :D

Oct 14, 2009 | 2wire (1000-000057-000) Modem

1 Answer

2wire ethernet and wireless lights blinking

They shouldn't become solid. Most lights blink when there is a communication between the devices. It's never a solid connection light.

Oct 04, 2009 | 2wire Modems

1 Answer

Internet will stop working when laptop goes on standby I would be calling these folk in a heartbeat this should not happen and the fact is this is a malfuction with the modem myself. I have 2 of these modems without this issue.

May 22, 2009 | 2wire (1000-000057-000) Modem

1 Answer

Current modem working fine with ATT DSL. I want to install a second modem (2wire) by direct connection to same DSL phone connection (in different room). I have hooked up other modem, filled in user ID and...

Is that second location also a DSL line? You may have to consult with AT&T to see if the DSL line runs to that second location.

What are you trying to accomplish? By adding a second modem, you essentially create two separate networks. Why not use a switch and connect it to the first modem, which would allow you to connect more PCs.

Apr 16, 2009 | 2wire (1000-000057-000) Modem

1 Answer

Broaband link

Ok, thank you for clarifying.

It seems like the settings on the 1707 have been reset.
On this modem, while connected, type "" without the quotes.
  • click on "Broadband Link"
  • click on "Advanced Settings"
*note:you may have to enter your password. if you never set one and it asks you for one, click on "I still can’t remember the password". Follow the instructions.
  • On the "advanced Settings" page, make sure your settings are correct. The user name is the same you use to check your AT&T Yahoo Email. and also the password.
  • If you have forgotten your settings, you can call AT&T to retreive your settings at 1-877-722-3755. Have your AT&T Bill and the debit/credit card (used to activate your service) on hand.
They should be able to give you your info.
If not, comment back.

Aug 03, 2008 | Modems

1 Answer

Suddenly lost internet connection on 2Wire DSL modem

hmmm...only thing that makes sense here is that your dSL is unhappy...did you check that phone line into the modem? that's what the internet light means when it's out, actually..if its not the line, then it's the modem..

not much else that is off on this.

check your computer warranty here 4 FREE

Feb 28, 2008 | Modems

1 Answer

Broadband 2nd Light keeps blinking yellow and then a solid red Light

Ask your Paents to ring the company they connect with it seems to be emulating a disconnection for some reason?

Sep 05, 2007 | 2wire (1000-000057-000) Modem

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