Question about Siemens SS5100 Modem

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2wire modem connectivity

Having a problem where i get a solid connection and all lights are on but sometimes for 10-15 seconds its like i loose connection but all lights are still on altho not blinking anymore. it happens while online gameing, talking on vent or browsing websites. when this happens im still in game or whatever and its like the 10-15 seconds that i miss allcome back in 1 jumble in like 5 seconds. this happens all all 3 comps,2 conn wired and 1 wireless. also 2 wired have been reformatted and all have firewall/virus protection and an sure there are now p2p or viruses.

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You need to call your ISP ( service provider ). ITs an intermittent connection.

Posted on Mar 21, 2008

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According to me you must reconfigure the modem.Becoz sometime modems are disruppted by viruses which cause funtionless of modem.If u have backup files of it you can try tis process.

Posted on Dec 14, 2007

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Posted on Jan 02, 2017

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1 Answer

Http://192.168.1.254/ has been put into my home page browser but nothing happens


IP ADDRESS 192.168.1.254 is the default gateway of an AT&T modem router (RESIDENTIAL GATEWAY) (2WIRE). for this ip address should be able to view the main screen of your 2wire modem and if not your computer is connected to a different network.

1) try connecting the computer to the 2wire RG using a ETHERNET cable (if your connected via wireless)
2) make sure that the DSL light is solid and not blinking.
3) if your computer already connected by a ETHERNET cable, try accessing the same ip address if your able to view the main screen of your 2wire modem it means that your computer will be able to connect to the internet.
4) try this also:
this for internet explorer:
click tools - connections - LAN settings
( if there's a tick mark on PROXY SERVER remove it )
if you do have tick mark on PROXY SERVER then your computer have a virus, because virus can put a tick on PROXY SERVER without you noticing it.
after removing the tick you will be able to connect to the internet again.

Apr 10, 2011 | Computers & Internet

1 Answer

I have moved to new home. I am using 2wire wifi


you can check if the ethercable is loose or if you have a spare ethernet cable (rj45) you can replace the one that youre using

Jul 14, 2010 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

My DSL 2wire modem always blink like crazy.


DSL light blinking green/red indicates you do not have a solid connection to your DSL signal. Typically this can be anything from the connections at your home all the way to the connections with your ISP. As I do tech support for this model of 2wire modem all day long here is what I would tell you to do if you were calling me:

Are you using the proper length of phone cord (15ft or less): people sometimes have a longer phone cord in use and while it MAY work for a while outside conditions will effect the DSL signal enough that it no longer cuts the mustard. The longer the phone cord the more resistance a signal has in reaching the modem.

Filters: Typically the 2wire modem comes with 3 1-way filters and a single 2-way filter. Often people put the wrong filter on the modem, which doesn't even require one, or they put the correct filter (2-way filter) but hook it up to the wrong end (that is to say it should be connected to the DSL side of the filter). All other devices in the house such as phones, fax machines, Tivos, DVRs, Sat TVs, and monitored alarm systems (AKA anything ELSE connecting to/using the phone system) should be on filters.

Phone service: Do you have phone service? Do you have a dial tone or static? If so all problems with phone service will effect your DSL service as that is how the DSL service is piped into your home...that is to say through the phone line. Do not contact your ISP for this problem as it is a phone line problem creating your internet problem.

Phone jack location: Have you tried moving the modem, it's power cord, and proper length phone cord to another jack? Granted the argument that "it worked yesterday, so it should work today" is a strong one but sometimes putting the modem on another jack JUST to test out any potential wiring problems is a helpful one and could save you a lot of frustration. If one jack gives you red/green DSL lights and the other gives you solid green...that should speak for itself.

ISP provider: IS your service turned on? It may be a bit...hmmm...how shall we say....obvious but if your service has been turned off, or not even turned on yet, then that would be why. In addition, if the above does not help in determining what the problem is, a technician may need to be dispatched to determine where the fault lies. Sometimes it's the box down the road and sometimes it's a few miles away.

Jan 15, 2010 | 2wire (1000-000057-000) Modem

1 Answer

2wire ethernet and wireless lights blinking


They shouldn't become solid. Most lights blink when there is a communication between the devices. It's never a solid connection light.

Oct 04, 2009 | 2wire Computers & Internet

1 Answer

Modem and computer are not communicating.


Are all your connections in the appropriate place? Did you press and hold the re-set button on your router for 40 seconds and wait until all the lights are green on your router?

Jun 27, 2017 | Computers & Internet

2 Answers

2wire modem power light red


Its Due to AC adapter capacitors. Capators dry out after certain usage that cause unfiltered output of DC. Add about 2 or 3 pieces of 1000uF capacitor on DC way issue will be resolved. Or simple change the capacitors in AC adapter or change the AC adapter to new one.

Jun 10, 2009 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Internet will stop working when laptop goes on standby


www.2wire.com I would be calling these folk in a heartbeat this should not happen and the fact is this is a malfuction with the modem myself. I have 2 of these modems without this issue.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

May 22, 2009 | 2wire (1000-000057-000) Modem

2 Answers

1 modem connected to 2 computers


Wireless is not the best thing to do heavy online gamming with. He he wants to keep a solid connection wile playing, ethernet is the way to go.

Feb 18, 2009 | 2wire Wireless-G 802.11g ADSL Gateway

1 Answer

2 wire modem power problem


check your modem power cable for any loose connection.

Nov 06, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Broadband 2nd Light keeps blinking yellow and then a solid red Light


Ask your Paents to ring the company they connect with it seems to be emulating a disconnection for some reason?

Sep 05, 2007 | 2wire (1000-000057-000) Modem

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