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Inch and a half black line down page

...only when trying to copy. incoming faxes are OK. Replaced toner cartridge, wiped glass, etc. No change. An ideas?

Thx
Chris

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  • cjblaw Dec 14, 2007

    Sorry bout that...it's a Brother 4750e. I think I figured it out: the light bar has a burned out (actually flickering) section that corresponds to the black line. Looks like I'll need to replace it.

    Thanks

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Not sure what model fax you have, did not specify.

1-check to see if there is a white metal plate opposite the glass.
is there any toner or dark marks on it ? clean or use white out to cover make sure it is dry before using.

2-check the black spongy roller inside the machine

3-it maybe that you have a two unit cartridge, one for toner one for the drum ( which is what it sounds like) pull out and check.
It should be a shiny cylinder, does it have a black ring around it?

4- the last thing to check is the fuser, on its way out of the fax it passes two rollers on on top of the other, it may be a little difficult to see, may have to remove a cover, how do they look?

Posted on Dec 14, 2007

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