Question about Creative Labs ZEN V Plus MP3 Player
I have a creative zen v I purchased about 3months ago yesterday I was using creative mediasource to delete some songs. while deleting the page froze after a few minutes I pulled up "task manager" and "ended task" I waited a few minutes then tried to open my creative mediasource again but it wouldnt open. so the I opened my media player to sync some songs but it was telling me to connect a device so I unplugged it reset my zen then tried again much to my superise it didn't work. So then I tried to turn it on and it will not come on. I have not had any problems until this happened. The pc im using is a windows vista please help me im really really mad cause I havn't had it long and it just stopped working
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.
By the way, before updating the firmware, let the battery have a full charge, ok?
Posted on Dec 14, 2007
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