Question about SanDisk Sansa m230 MP3 Player

1 Answer

No menu shown on sansa m230

Hi, there:
Hold button is enabled, and I pressed the Menu button, but just blue light was shining on the screen , and no menu was shown.
My daughter dropped m230, the mp3 player down several times.
Thanks for help,
Xiaolu

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  • Bala_srm Dec 20, 2007

    When I turn on my sandisk sansa m230 mp3 player, only the blue backlight turns on. It doesnt display the menu. Though it plays the mp3 files on it, as the menu is not displayed, i am not able to use any of the functions or switch over to FM. Pl help. Also pl clarify what the button on the other side of menu& volume button does.

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  • Master
  • 758 Answers

It sounds like the device itself is corrupted..even if you do a firmware upgrade on the device thats not going to help it..what I would recommend you to do is to call sandisk to see if they can set up an RMA for this device...there is not much you can to make the device functional....computerrep@gmail.com

Posted on Jan 03, 2008

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1 Answer

My son can't get his sansa mp3 player to turn on.


Try this:
1.First, remove the battery. Then press and hold the "Menu" button for 30 seconds. This would cause the excess static electricity to be discharged from the player.

Insert a fresh battery and try to power it on. If it still doesn't power on, try the procedure again, but this time, press and hold the "Menu" button for 1 minute. Insert a fresh battery again and see if it would work.
2.
Plug your player in your computer and your Operating system should recognize it as a "Removable Disk" and it will have a drive letter. Right click on the M230 drive letter and select "Format". When the Format window appears, just make sure to set the File System type to "FAT" and make sure that the "Quick Format" option on the bottom section of the window remains un-checked. Click start to format the player. Follow the on-screen prompts.
3.
Use this link from the SanDisk website to download the Sansa Firmware updater:
http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834

Mar 07, 2011 | SanDisk Sansa m230 MP3 Player

1 Answer

Just the blue ring, screen does not turn on


Hello,

Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.



03f7aa0.jpg
  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I turn it on and the wheel turns blue but the screen is black


Go here:

http://www.sansa.com/support/sansa_e200/faqs

Also:

Question: How do I reset my Sansa?
Answer: Press and hold the Power/Menu button down for approximately 15
seconds.

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on the loading screen


press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............


then the blue light would be turned off and sansa starts rocking again..

HOLD MENU AND FORWARD BUTTONS TOGETHER....

or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

Jan 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Pb for my sandisk m230 mp3 player


Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files

I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...

Dec 03, 2007 | SanDisk Sansa m230 MP3 Player

3 Answers

Cann't reset


I also want to know how to reset Sansa m230.

Nov 10, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

I Cant start,I cant connect to my pc


hi friend hi me too had the same problem, but for me it was not working merely more than four months and today(2007 june 12) finally i tried it with my PC. What i did i connected it with my PC with locking the device (using the hold button in the opp side of the menu button it has to show the orange face once u pushed it off)more than one hour with the screen of "San disk Initilizing", after an hour i tried with san disk firmware and many tools nothing to do. Finally what i did "realy its amazing to u all,even u people cant beleive it, but it is true", simply i pressed the menu button twice or thrice and no result then i had beat the device it has been worked fine its showned the screen as USB connected by MSC.

May 31, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

SanDisk Sansa E250- Only the blue light comes on? HELP????????????


Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... or use this Sansa Firmware Updater link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

Apr 20, 2007 | SanDisk Sansa e250 MP3 Player

5 Answers

I need help with my mp3 it wont let me listen and i already tried to format it and it did not work. it still says not enough space for music db please free 8 MB. and then it says no files and my computer...


Your M230 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M230 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M230 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Computer Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Computer Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M230. The lower section also contains the drive # pertaining to your M230. Right-click on either drive letters pertaining to the M230 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M230 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Save this file to your Desktop and run it while your M230 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M230 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M230 is a great player

Apr 15, 2007 | SanDisk Sansa m230 MP3 Player

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