Hold button is enabled, and I pressed the Menu button, but just blue light was shining on the screen , and no menu was shown.
My daughter dropped m230, the mp3 player down several times.
Thanks for help,
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: no menu shown on sansa m230
It sounds like the device itself is corrupted..even if you do a firmware upgrade on the device thats not going to help it..what I would recommend you to do is to call sandisk to see if they can set up an RMA for this device...there is not much you can to make the device functional....email@example.com
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try this: 1.First,
remove the battery. Then press and hold the "Menu" button for 30
seconds. This would cause the excess static electricity to be discharged
from the player.
Insert a fresh battery and try to power it on.
If it still doesn't power on, try the procedure again, but this time,
press and hold the "Menu" button for 1 minute. Insert a fresh battery
again and see if it would work. 2.Plug
your player in your computer and your Operating system should recognize
it as a "Removable Disk" and it will have a drive letter. Right click
on the M230 drive letter and select "Format". When the Format window
appears, just make sure to set the File System type to "FAT" and make
sure that the "Quick Format" option on the bottom section of the window
remains un-checked. Click start to format the player. Follow the
on-screen prompts. 3.Use this link from the SanDisk website to download the Sansa Firmware updater: http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834
Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files
I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...
hi me too had the same problem, but for me it was not working merely more than four months and today(2007 june 12) finally i tried it with my PC. What i did i connected it with my PC with locking the device (using the hold button in the opp side of the menu button it has to show the orange face once u pushed it off)more than one hour with the screen of "San disk Initilizing", after an hour i tried with san disk firmware and many tools nothing to do.
Finally what i did "realy its amazing to u all,even u people cant beleive it, but it is true", simply i pressed the menu button twice or thrice and no result then i had beat the device it has been worked fine its showned the screen as USB connected by MSC.
Try these 3 procedures and see if it will revive the player. There may have been some system corruption that occurred during the firmware update process.
First, remove the battery. Then press and hold the "Menu" button for 30 seconds. This would cause the excess static electricity to be discharged from the player.
Insert a fresh battery and try to power it on. If it still doesn't power on, try the procedure again, but this time, press and hold the "Menu" button for 1 minute. Insert a fresh battery again and see if it would work.
If the first procedure fails, then try to manually set the player to MSC mode by enabling the "Hold" switch on the side of the player. You'll know the "Hold" switch is enabled when you see the orangey-colored surface (don't know how to best describe it lol).
Plug your player in your computer and your Operating system should recognize it as a "Removable Disk" and it will have a drive letter. Right click on the M230 drive letter and select "Format". When the Format window appears, just make sure to set the File System type to "FAT" and make sure that the "Quick Format" option on the bottom section of the window remains un-checked. Click start to format the player. Follow the on-screen prompts.
You can also use the Sansa Updater application to once again update your player's firmware.
Use this link from the SanDisk website to download the Sansa Firmware updater:
This page contains instructions on how to use the application.
I hope this helps. I've had a similar bout with my M240 last year and the procedures above solved it. It'll certainly test your patience (lol), but I'm hoping for the best for your player.
Switch your Sansa e250 to its Recovery Mode:
1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step)
5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.
Next, Apply the firmware for the e250 (your player should be connected to your PC at this time):
Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop":
or use this Sansa Firmware Updater link:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred.
When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch
Power up your e250 and 90-99% of the time, it would boot up successfully.
I hope this helps.
Your M230 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware.
Try this: Manually switch the player to MSC mode and format through "Disk Management".
Here are the steps:
Locate the "Hold" switch on the side of the M230 and enable it (you should see an "orange-colored" surface when it's enabled)
Plug the M230 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive"
Open "Computer Management" by right-clicking on the "My Computer" icon, then selecting "Manage"
Your "Computer Management" window should be divided into 2 panes. On the left pane, click on "Disk Management"
On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M230. The lower section also contains the drive # pertaining to your M230. Right-click on either drive letters pertaining to the M230 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked.
In general, Disk Management is more the effective tool for formatting your M230 and assuming the format processing completed without any errors, proceed to updating the firmware of your player.
Use this link to download the Sansa Firmware updater:
Save this file to your Desktop and run it while your M230 is still plugged in to your PC. Follow the on-screen prompts.
"Safely remove" your M230 from your PC and -- with a fresh battery -- power on your player. It should boot up normally.
I hope this works. The M230 is a great player