If the Brother machine was turned off and then
turned on again with a paper jam in the back of the machine, the
message "Back Cover Open" will appear on the LCD. To resolve issue clear paper jam go to :-----
http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us_ot&lang=en&prod=mfc7820n_all&Cat=4
Thank you Sir, Have a nice day.
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