Have you dtried reseting the GPS. Turn Off unit, take out SD card, at the back of the unit there is a tiny reset button push this with a end of a paperclip and then turn back on and re input the SD card this should return your voice.
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If you're just driving around and you haven't selected navigate to a destination there will not be a voice. Try navigating to a destination as that is where you will get voice navigation suggestions or commands. If you don't get a voice then, perhaps you need to download a voice or two. This can be done using the Garmin Express software and a computer connected to your Nuvi using the USB cord.
The things you'd want to check first are:
1. the volume of your speaker is not turned off ...
2. your GPS (navigation) software supports voice navigation - directions /commands ...
3. you have (installed & selected) a navigation voice (e.g. standard or computer voice)
4. you have done a "reboot" ... or "hard reset" ... to start the software up again.
If all of these are OK ... and you previously had heard navigation voice on your GPS ... but suddenly, there's no more navigation voice, then it is possible that the navigation software (voice portion) got corrupted. If that's the case, you would want to try to restore your software from backup (using HOME), or download a copy of the navigation software from TomTom.com (for your device type/class) and install it.
It may be possible that the (Europe) map version that you have doesn't have voice instructions (data) that is compatible with the navigation software (that you have on the TomTom GO 500). If you can indicate the navigation software version and the Europe map version, that possibility can be checked further.
I assume you checked that the mute box is not ticked. If not check it at the same place as the volume. The most likely cause is that there is no voice selected. To select a voice, press Tools, then Settings, then Language, and then Voice. If a voice is not ticked then press one to select it.
It's possible that the voice files have been corrupted and will not work. IF this is the case connect your satnav to your computer and it should automatically download the latest version of webupdater from the garmin website. When updated you will have the option to download voices. Select the ones you want and follow the prompts and they will be downloaded to your satnav. You may then have to to repeat the voice selection process described in paragraph 1 above
hit setup...then under AV setup...click over to the 3rd screen...and it should give you options for navagtion volume and and options for muting and overiding the sounds comming from the speakers either front left, right or both....
I had this problem with the 760. Solved by going to settings>language and discovering I had no choice for "voice". I pressed that selection and picked american english and my problem was solved. Garmin support said sometimes the program gets corrupted and that choice needs to be made again.