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Got an attachment in my email and can't read it

When i try to open it with adobe it says "this program cannot display the page", then it says most likely problems, and then different things I can try. i have had adobe before and it has worked before but now i cannot open this file and i really need to read it.

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Uninstall the old adobe reader and download and install a new one. you can get it here
hope this solve.

Posted on Dec 14, 2007


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What do I have to do to open up my email attachments??

In most cases you can click on the attachment name. However you will need to ensure you have a program installed capable of opening the attachment. For example if someone sends you a file with extension of .pdf you will need adobe reader. If someone sends you a .xls you will need microsoft office.
These programs do not usually come pre-installed on your computer.
You can get adobe reader from
And microsoft office is available at most computer stores.

If you receive an error that the attachment has been removed or blocked it may be a format the email provider does not allow.
Please provide more details or ask further questions if needed.

Nov 21, 2014 | Computers & Internet

1 Answer

Had windows 7 reinstalled and Adobe,but can't get document attachment to open in emails. it opens up on windows media center how do i get it to open with Adobe instead

Save the file to your desktop first. Then right click and select open with. Find the program you want to open the attachment with and select 'always use this program for this type of file'. That will reset the file association and you will then be able to open them from your email in the future.

Nov 19, 2013 | Microsoft Windows 7 Home Premium 64BIT...

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Can't get most of my attachments to appear

With the Web-based Yahoo! Mail service, you can attach to your email message a saved Web page or another document in HyperText Markup Language format.
When you attach an HTML file in this way, Yahoo! Mail won't display the HTML content of the attached file in the email message body.
To view the attachment, you must click the attachment tab above the email message.Yahoo! Mail and HTML
Yahoo! Mail is a Web-based service and it's fully compatible with the coding languages used to design and display Web content, including HTML and XML, Extensible Markup Language.
This means emails sent or received in Rich text or HTML format include clickable hyperlinks, graphics and other Web design elements.
However, Yahoo! handles emails with HTML attachments in a different way to email messages formatted with HTML.

About Yahoo! Mail Attachments
Like most email programs and online services, Yahoo! Mail offers an attachment feature for adding images, video clips, audio files and HTML document to email messages.
Some email programs display the content of the attached file in the email message body, but Yahoo! Mail doesn't provide this feature for any file attachment, whether it's an image, video clip or HTML document.

Viewing Yahoo! Mail Attachments When you attach an HTML document or another file to your Yahoo! Mail message, an "Attachments" button labeled with a "Paperclip" icon appears below the email address fields and above the email message body.
Clicking the "Attachments" button opens a pane containing a list of all files attached to the email. The email sender or recipient can open each attachment to view the files by clicking the file name.


When sending a Yahoo! Mail with an attachment, always explain the content of the attachment in the main body of the email message.
A brief explanation will encourage the recipient to click and open the attachment to view the HTML document.
Bear in mind that many email services automatically block HTML attachments because of the security risk of opening HTML files, which can contain viruses, phishing scams or open Web pages with inappropriate content.
If you want to share a favorite Web page with a friend or contact, include a hyperlink to the Web page rather than a saved copy as an HTML attachment.

Oct 17, 2013 | Yahoo Mail

1 Answer

Cannot open attachments from emails.

Hi There.
If you can not open attached documents it might be because programs are missing on your computer.
As an example:
for a file xxx.PDF you need a PDF reader installed eg. Adobe Reader.
Can be found here:
Download Adobe Reader and install it and you can read PDF files.
If the document is a Microsoft Office document you nee the whole Microsoft Office Package - but this package is not free - must by it.

As an alternative to the Microsoft program you can use Open Office.
Can be found here:
This program is compatible to Microsoft Office and it is free to use.

Other type of files need other programs etc.


Feb 03, 2011 | Microsoft Windows XP Home Edition

4 Answers

Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly...

Help with PDF Documents Some documents on are provided in PDF format. In order to view or print PDF documents, you need the free Adobe Reader. Generally, you will find an alternative format is also provided for the document, such as Microsoft Word, HTML, or plain text. If you cannot access a document in PDF format and there is no alternative version, please contact the agency or contact the webmaster for assistance.
Adobe PDF-to-HTML Online Conversion Tool
We've provided solutions for some common PDF issues below.
General Tips: Problem 1: Blank Page in Browser You have selected to download a file and you receive a blank page with a "Done" message at the bottom of the browser. This may be because you do not have enough space in your temporary internet file folder to complete the download.
Solution: Internet Explorer: Tools> Internet Options> Temporary Internet Files> select Delete Files
Netscape: Edit> Preferences> Under Category on the left Advanced> Cache> click Clear Memory Cache
Problem 2: Blank Page "%PDF" You received an error message containing "% PDF" or you have received a blank page while trying to download. This is due to a problem with your web browser not opening .pdf documents correctly.
Solution: Adobe Acrobat Reader 5.0: Edit> Preferences> General> Options> Web Browser Options> make sure the Display PDF in Browser box is not checked.
Adobe Acrobat Reader 6.0 and newer: Edit > Preferences > Internet > make sure the Display PDF in Browser box is not checked.
Problem 3: "Error Locating Object Handler" You receive an error message that says "Error Locating Object Handler" while trying to download a document. This is because there is a dependency with a plug-in for Adobe Acrobat while using Internet Explorer.
Solution: Please go to the following website for detailed instructions:;EN-US;q262213
Problem 4: Unable to Print You have successfully downloaded the pdf, can view it on your computer screen but are unable to print. This is due to a post script error with your printer.
Solution: In any Acrobat Reader program: File > Print > check the Print As Image box > OK
Problem 5: "Adobe Reader could not open file" You received the error message "Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded).
Solution: Adobe Acrobat Reader 6.0: Edit> Preferences> Internet> make sure the Display PDF in Browser box is not checked.

Aug 26, 2010 | Computers & Internet

1 Answer

Copy and paste document

Adobe is a readonly program. There is an Adobe read/write program but very expensive. Check with your IT department to see if they can zip the program to your home computer, if not, any document you want to edit needs to be sent as an attachment in the MS extention you will be using; ie: .doc, .exl, etc.
Save the document on your desktop, with another name and email it to your office. Don't make the changes without changing the name, the changes will not be saved to the original attachment.

Apr 22, 2009 | Microsoft Office Word 2003 for PC

1 Answer

Microsoft Visual C++

You should download and reinstall Adobe Reader first to see if that solves your problem. Post your results back here.

Feb 26, 2009 | IBM Lenovo ThinkPad T61 Notebook

1 Answer

I cant download attachments from friends , mostly spreadsheets

usually if you cant open a file its because you dont have the right program to read it.if you go to you can download adobe reader 9 for free and that reads most attachments,if you have any more problems readind files,please contact me again and and we can find what you need.

Dec 06, 2008 | Yahoo Mail

1 Answer

Problem in opening from adobe reader 7.0


Nov 13, 2008 | Adobe Acrobat 6.0 for PC

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Yahoo Mail problem opening attachments link to download.

I am having trouble opening attachments!!! Please advise!!

Oct 20, 2008 | Yahoo Mail

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