Hi there, my advantum is working but the light suddenly di dnot work anymore, so I de-mounted the unit, changedthe bulb but still no look, so i cahnged the circuit, still no look, i found this smartboard where the lights cable gets hook up to, once i removed it from its current place and pluged it onto another black box (three off them next to eachother on the smartboard) the light was on, but now it did not go off, no matter if the door was closed or not? where can i get such smartboard, it does not have a serial number on it - as far as i can determine- the smartboards they sell on several online sites, do not look the same. what can you recommend?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The service manual is here. It will help you with step-by-step disassembly, show you what parts are available, and give you part numbers.
You can order GE parts and accessories by part number from the Pros here.
That's almost certainly a failed primary interlock (upper door switch) or its mount is bad.
See our file on info on door switch diagnosis and replacement.
should be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
to help you with free advice and we'd appreciate your thoughtful rating
of our answer.
To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please
include your brand name and the full model number from the tag in or on
the unit, your symptoms ("no heat"), as well as the answers to these questions:
- When you try to microwave are the inside light, internal cooling fan and turntable all working?
- Is there any unusual noise or is it louder or quieter than normal?
We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.
(A loud buzz, hum, or groan is usually a
shorted high voltage rectifier diode, but a sound like gurgling into an
empty coffee mug is one symptom of a failed magnetron, and yet the mag can
be bad without that sound.)
Remove the top grill by removing two screws in the top. Pull the top of the grill out towards you as the bottom has pegs on it. About 6 inches from the left is metal cover that you just squeeze with your finger tips to remove. This exposes the bulb.
Advantum 120 over range microwave - with burned out interior bulb: Remove top fron grill cover -- held byu 2-3 screws on top. Remove sheetmetal plate that lies parallel to top of unit, just to the right of the square plastic porting on the far left of the unit. The sheet metal plating is about 12" wide and 8" deep and is shaped like 2 overlapping rectangles. It is held in place by 1-2 screws. (I don't recall if you needed to remove other plastic grid on right front -- I did, but I was still searching for the bulb). The bulb is located about 5" from the left side and about 2" in from the front, covered by a small sheetmetal box. THe bulb looks like the little halogen bulbs used in low-voltage outdoor lights - but is slightly larger - DO NOT REPLACE WITH THAT KIND OF BULB). Remove the one screw holding the box, unplug the bulb and find a replacement. Can't tell you where to get a bulb -- that's what I'm doing next. Good luck.