Question about Office Equipment & Supplies
The paper release lever may be in the release mode. try holding the left platen knob and pulling lightly on the paper is should not allow the paper to move freely, if it is ok try holding the left knob and turning the right knob in the direction you would to turn the paper in it may have come loose if so turn it all the way back in do not over tighten it your machine does not click when the platen is turned it uses electronics to hold the platen on line.
Posted on Dec 17, 2007
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Posted on Jan 02, 2017
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