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Back up problems

Just purchased PocketMac software so pocket PC can communicate with Mac.  Can't get two devices to communicate.  Need to back up pocket PC info so I can put it on new smartphone.  Help!!!

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  • cherylcohen Dec 13, 2007

    I have a toshiba e405. I am trying to connect thru USB cable.
    I have the newerest version of pocketmac. 3.0 I believe. When I installed the software I believe I had to type my mac password.
    ???

  • cherylcohen Dec 13, 2007

    I think I did that already when I launched the software the first time.
    Now what?

  • cherylcohen Dec 13, 2007

    I do not have NPF on my mac. This changes things no?

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Have you checked if the software is compatible with your pda? what model is your pocked pc? and how are you trying to connect them? via cable? blue tooth?

Posted on Dec 13, 2007

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  • Asdrubal Perez Dec 13, 2007

    what is the version of that software?
    because if you have pocketmac 3.0 its easier..maybe the problems about this is that you dont have administrative rights ( This is the username/password you created
    when you set up your Mac for the very first
    time.)

    you have to first install the software under an administrative session.


  • Asdrubal Perez Dec 13, 2007

    yes.. your password or phrase...

  • Asdrubal Perez Dec 13, 2007

    if you put your password or phrase, the program usually configures the firewall and some other settings so it works....
    if still, after installing the software with administrative privileges and still fails.. you might have to reconfigure your firewall settings...

    so you will need to allow access to these ports from within NPF, open the settings window. Then, click the "new
    button in the lower left hand corner. NPF will display a window (shown here) where you can
    define the parameters of a service. Any "Service Name" will do, though in this example, we'll
    use "Active Sync 1", and so on. We'll be creating four such services; for the "Service Port", we'll
    enter each of these values, one at a time:
    990 999 5678 5679

    For each service, then, click the "save" button to add it to the list. You will then have four
    possible access options for each of these new services we just created. Please note, ActiveSync

    will not work properly unless access is allowed to all four ports listed above.

    We'll choose "Deny access only from addresses in list" for each of the "Active Sync" services,
    and leave the list empty. This is probably more secure and leaves us the option of always adding
    something later if we wanted to. (This is the way Norton has file sharing, etc. configured as
    well.) We're now done configuring Norton Personal Firewall so that it can play well with
    3
    PocketMac Pro.

  • Asdrubal Perez Dec 13, 2007

    i suggest you to uninstall, reboot, and reinstall.
    when reinstalling, be sure to have administrative priviledges..
    if still is failing, is because the software isnt updating the firewall and youll have to allow access to these ports from within NPF, open the settings window. Then, click the "new
    button in the lower left hand corner. NPF will display a window (shown here) where you can
    define the parameters of a service. Any "Service Name" will do, though in this example, we'll
    use "Active Sync 1", and so on. We'll be creating four such services; for the "Service Port", we'll
    enter each of these values, one at a time:
    990 999 5678 5679

    For each service, then, click the "save" button to add it to the list. You will then have four
    possible access options for each of these new services we just created. Please note, ActiveSync

    will not work properly unless access is allowed to all four ports listed above.

    We'll choose "Deny access only from addresses in list" for each of the "Active Sync" services,
    and leave the list empty. This is probably more secure and leaves us the option of always adding
    something later if we wanted to. (This is the way Norton has file sharing, etc. configured as
    well.) We're now done configuring Norton Personal Firewall so that it can play well with PocketMac Pro.

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