Question about SanDisk Sansa m250 MP3 Player

1 Answer

M250 sandisk when I turn it on screen shows and freezes. I have tried it with and without battery. What can I do?

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  • reallymad Dec 15, 2007

    it's the same I'm reading from everyone else, you turn it on it' says initializing then goes to the sansa title page and does nothing. just as another person reported the computer doesn't recognize it. that's because the unit is froze and the computer can't read it. What is going on, this is crazy, i've only played mine around twenty hours, spent seventy dollars on it. I can't even take it back

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Try doing a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.

Posted on Jan 10, 2008

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1 Answer

Sandisk sansa m250 mp3 player problem


try formatting it or updating the firmware

Feb 11, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

Where do I send my mp3 to get a new one?


Try holding the power button down for at least 10 to 15 seconds. That should turn it off. Turn it back on. If this doesn't work, try taking the battery out for a few seconds. If that doesnt work i will recommend that you update the firmware on your device..
To update the firmware follow the link below
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Should you need additional information you can contact sandisk..
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 03, 2008 | SanDisk Sansa m240 MP3 Player

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SanDisk Sansa m250 MP#


Try doing a hard reset on a Sansa m250:
  1. Turn off the Sansa. Just pull the battery out for a second and then reinstalling the battery without pushing any further buttons.
  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.
I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 30, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa - sandisk m250 troubleshooting


Try doing a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 20, 2007 | SanDisk Sansa m250 MP3 Player

2 Answers

Frozen


Mine froze in play position, but no sound.


Here's what worked for me. Mine is the Sansa M250

1)Plugged the player into the PC and removed all the MP3s

2)Downloaded update program from Sansa link below

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

3) Install the program

4) Plug the Sansa into your PC.

5) Program automatically starts and allows you to check for software update. Do so and let the program update your player.

Fixed my freeze problem. Player working perfectly now.
Hope this helps.

Dec 05, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Screen is not turning on


Try connecting the device to your computer without the battery. If the device shows up under My Computer, right click on it and select format. This will delete all the music on the device. If it does not show up, you will need to call SanDisk to have a firmware file sent out. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Sep 19, 2007 | SanDisk Sansa c200 MP3 Player

2 Answers

Sansa m250 freeses on power up


throw it against the wall because sandisk is aware of this problem and does nothing about it... they should replace them for free but they don't... race condition in that firmware screws the player up...

Jun 17, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

My m250 won't turn on


Hi. Seems like your M250 is experiencing some system errors that prevents it from either powering up or booting up completely. To resolve the temporary power loss (not powering up even after changing batteries), try this: 1. Remove the battery 2. Press and hold the "Menu" button for 30 seconds. This is to completely discharge the player 3. Insert a brand new battery and try to power it on If this procedure still does not revive the player, try this to format the player and upgrade its firmware: 1. Enable the "Hold" switch on the side of the M250. You would know the "Hold" switch is enabled when the "orange-colored" surface is showing 2. Plug the player in to the PC. (The minimum operating system requirement for the M250 is Windows XP and above). The M250 should be recognized as a "Removable Disk" when browsed in Windows Explorer 3. Right-click on that drive letter corresponding to the M250 and select "Format". 4. Follow the on-screen prompts to format the player 5. Unplug the M250 from your computer, then disable the "Hold" switch. Then try powering it on. 6. To upgrade the firmware of your M250, again enable the "Hold" switch and plug it in to your PC. 7. If you have internet access, then use this link to download the "Firmware Updater" from the Sandisk website: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Save this to your desktop and double-click on it to run the updater program. Follow the on-screen prompts. I hope this helps. The M250 is a great player. Syd :)

Apr 06, 2007 | SanDisk Sansa m250 MP3 Player

12 Answers

Sansa M250 Freezes Upon Power UP


Ive just experienecd the same problem and I cannot get it to play or unfreeze at all. I just bought it 2 weeks ago and im not very happy as I am travelling and cant reinstall the software. Did your´s eventually work after?

Jan 15, 2007 | SanDisk Sansa m250 MP3 Player

5 Answers

Sandisk Sansa m250


Hey, I got the same problem. I got the first one from Amazon. The second it starts freezes up. Amazon replaced it with another one. I used it for about six weeks. It has the same problem. I think the M250s are all defective

Jan 04, 2007 | SanDisk Sansa m250 MP3 Player

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