Question about HP 1010 Plain Paper Inkjet Fax

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Wont work I put in a new inkjet and now nothing happens I can't copy the cartridge doesn't move or anything. What can I do. Help it is our business fax.

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Re: Wont work

Here's the manual for your unit. It should have troubleshooting tips in it.

Posted on Dec 13, 2007

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It is not impossible to get a brand new bad ink cartridge. I've seen lots of bad ones.

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Nothing there

Did you try cleaning the print cartridge nozzles.

Press Function once and up arrow 2 times
Press the right arrow once and the up arrow once
Press the right arrow once
Press Start/Memory button
It will print a test parttern page

Once you insert the new cartridge did the machine recognize the new cartridge? You had to press 1 for new

When 1 is selected you will get a prompt New Cart: OK?
OK press start.

If you selected NEW the display will show the alternating messages at right. Align Cartridge----1 Print 2 Set

Press 1 to print an alignment page

Hopefully, it will printed. Let me know one way or the other.

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The fax will not print anything

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It will not print anything

The problem lies with the refilled cartridge. 1.) Try wiping the bottom of the cartridge with a moist paper tower, to clear up any dried ink. 2.) Put cartridge back in and use the "clean nozzle" feature on the fax machine. 3.) If these steps don't work, it is best to take the refilled cartridge back to the place and have them take a look. Sometimes it can be salvaged. WHY: The print-head (bottom part of the cartridge, retangular shaped, where the ink comes out) is blocked, thus the ink isn't able to come through. This is NOT any fault of the ink refilling service, but rather a wear and tear issue with the cartridges. Most refilled cartridges will work perfectly fine and save you a lot of money.

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