Question about Xerox Phaser 7700 Laser Printer

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Ram Error message

I have a Xerox Phaser 7700 that has sat for a while. When I recently tried to turn it on I received a "RAM ERROR" message. I have tried resetting the machine without success.

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Re: Ram Error message - Xerox Phaser 7700 Laser Printer Printers & Copiers

Have you tried reseating the ram?

Posted on Dec 13, 2007

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Hello, I have a xerox 7700 dx machine. Since moving the machine to new premises, when turning it on, I receive the error message, "Error 30 accumulator belt home position took too long" and it doesn't...

The error is caused by the home sensor for the accumulator belt not finding the home position of the belt. Since the error occured after a move, toner probably contaminated the sensor. Use canned air and blow out the sensor. Manual @:
to locate the sensor. The other possibility is that the accumulator belt bit the dust. Parts a vailable at:

Apr 07, 2010 | Xerox Phaser 7700 Laser Printer

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Error 11, laser unit polygon motor failure. If this fault reoccurs 3 times successively the 7700 . enter diagnostics and clear tech rep fault and clear this 09-380, 09-383.

Oct 26, 2009 | Xerox Phaser 7700 Laser Printer

1 Answer

Xerox phaser 7700 paper feed transparency errors

There is a Transparency sensor (called the OHP) which is part of the Registration Transport 116-1164-00

Clean it first. Or replace the whole assembly

Item, Inc.

Mar 24, 2009 | Xerox Phaser 7700DN Laser Printer

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Xerox phaser 7700 error 11


listen .. you is with error

go listen cradle of filth the heavy metal :)

good bye

see you later

Oct 16, 2008 | Printers & Copiers

3 Answers

Xerox Phaser 7750

There is a motor in the laser called the polyogon motor, It turns the mirrors in the laser.
It most likely is not starting fast enough.The laser isnt that hard to remove. But if it has failed, it is pretty expensive.
Let me know if you want to attempt to pull it.

Sep 10, 2008 | Xerox Phaser 7750DN Laser Printer

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Phaser 7700 not booting up

a yellow line is comming on both sides of the printout when i print using my phaser 7700

Mar 20, 2008 | Xerox Phaser 7700 Laser Printer

3 Answers

Xerox printer error

The answer can be found here:
You must manually reset the Belt Cleaner life after replacing the belt cleaner.

Resetting Belt Cleaner Life
  • Resetting the belt cleaner life is to be performed only if the Belt Cleaner Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Belt Cleaner Assembly or Replace Belt Cleaner Assembly Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Belt Cleaner Assembly is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Belt Cleaner life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, then power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Belt Cleaner life if the printer didn't prompt you to reset it:

  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Belt Cleaner Life
  6. .
  7. Press OK.

  8. Reset Belt Cleaner Life NOW is displayed.

  9. Press OK to reset the belt cleaner life.

Mar 08, 2008 | Xerox Phaser 7700 Laser Printer

2 Answers


> Home > Support & Drivers > Knowledge Base

Solution --> ERROR 0082" name="Note" /> Phaser 790 / DocuColor 2006 Printer's: Cancel print job and cycle the printer's power

  • On the printer's Control Panel, press the Cancel Key (12 KB).
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the CANCEL key.
  • If the error message persists, turn the printer off for at least 30 seconds and remove the computer interface to the printer (17 KB) before turning the printer back on.
  • Use the menu keys to perform a front panel reset (under RESETS menu).
  • If the printer redisplays the error message upon reboot, a file is likely STUCK at the front of the print queue. Use the front panel RESETS menu to CLEAR LOGS AND QUEUES, which will delete all print jobs in the printer's disk spool.
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the MENU key to gain access to the front panel menu.
  • If the front panel menus can not be accessed turn the printer off for 30 seconds and then turn the printer back on.
  • If it is known which print job was last sent to the printer, try to reprint the last job spooled, which may be the cause of the error. Step 4 on clearing logs and queues may need to be repeated to eliminate the crashing job.
Note: Most XX82 or XX1E front panel error messages are NOT hardware related, but caused by a specific print job or application.

Mar 04, 2008 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Phaser 7700 Accumulator Belt Replaced, upon startup there is an error


1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.

1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
116177400 1 *KIT IBT - UNIT

1. Clean feed rollers, exit rollers and guides; replace if
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt

Jan 25, 2008 | Tektronix Phaser 860DP Thermal Printer

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