Sony dsc-W50 digital camera

The lensblock is faulty replace it

Hello,

Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!

Martie

The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Lens jammed & requires manually resetting.
If you are in the UK I can help you out.
p.m at [email protected]

When i turn my camera on, the lens try to open but it dosen't.It gives me error message 'access' then it says turn off the camera then on, and when i do that nothing changes,help.

ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Knocking the camera sounds like it works but may create another problem. I have had this problem with p-100 , p-200 and now the w50, I have found a small drop, of wd40 placed on both sides ,two opposing sides,of the lens ring where it extends from the body will work also. Don't spray, its a bit too hard to control amount deposited. Use a toothpick or a stick to dip and then drop the oil.

This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.

There are 3 pins in the camera lens that slide in grooves allowing it to move you have knocked out 1 or more.
only an experienced tech can attempt fix , camera must be totally disassembled.

my daughter sat on ours while it was on and the lens wouldn't retract. I tried the banging repair suggested for a stuck lens. After quite a few tries, it got the lens to retract when turned off but it wouldn't stay out when on, so i grabbed the lens and gently pulled it all the way out while it was on and it worked! (phew!)