Question about Xerox WorkCentre Pro 555 Plain Paper Laser Fax

1 Answer

Power Failure message

My machine says "power Failure" but I can copy and receive faxes and reports but I cannot fax out.

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  • Anonymous Jan 05, 2009

    Found out I can receive, but still has a note: power failure. What doe s this mean?

  • Anonymous Mar 17, 2014

    How can I automatically get a fax transmittal sheet after faxing without pressing information pages then send report

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  • Expert
  • 208 Answers

What is it telling you is that it was unpluged or lost power for a short period of time.
First of all just try pressing the Stop Button.
The try powering it off with the power switch. Remove the power cord for a minute then replace the plug and turn on.
That should clear it.
Anoying message, but just an indication that you lost power unexpectedly.

Posted on Dec 13, 2007

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Posted on Jan 02, 2017

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2 Answers

How do I turn off protocol monitor on sharp fax model fo-235


Had exact same problem on UX 177. You need to clear the memory. On the UX 177 unplug machine, press and hold down the COPY button then press and hold down the STOP button. Keeping these two buttons pressed plug machine in. It should display message "clear memory ?" let go of the COPY and STOP buttons and press the START button. Will then display message "memory cleared". This will also wipe out all other programming but it is the only way to stop protocol report. Then reprogram all your settings.
That stopped protocol report printing after each fax. On some machines it may be the stop and start button the need to be held down on startup. It also seems to make a difference which button you push first even though machine is unplugged.
This problem returns after a power failure so if you have a lot of numbers programmed in you might want to get an inexpensive uninterruptible power supply or plug fax into UPS for computer if you have one.

Mar 03, 2011 | Sharp Office Equipment & Supplies

1 Answer

Says: Unable to Clean Consult owners manual


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 16, 2010 | Office Equipment & Supplies

1 Answer

Unable to print 5A


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 15, 2010 | Brother HL-4040CN Laser Printer

1 Answer

Lost the Copy and Fax Receive Function


Hi Vic,

I'm sorry to say your fax machine has a bad LASER unit. A laser error code will stop all print functions. The laser units are no longer available.

Sep 15, 2009 | Panasonic Panafax UF-595 Plain Paper Laser...

1 Answer

How do i get a confirmation of a fax sent over a month ago?


Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

Aug 25, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How can i generate incoming call report ?


To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
    • Phone Book: Phonebook list
    • Sent Report: Sent fax report
    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
  • Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
  • Sent Fax Repor: This report shows information of the faxes you recently sent.
  • Received Fax Report: This report shows information of the faxes you recently received.
  • System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
  • Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

Aug 04, 2009 | Xerox PE120i Laser Printer

1 Answer

Canon will not receive faxes or copy documents


see if you have fax line(conect a telefone in the line to see if you have tone) or if the cable is conected.

Nov 21, 2008 | Canon NP 7130 Black and White Copier

1 Answer

WORKCENTRE PE220 - How do I print reports from the fax? and I want to set it up to do automatically, but I also need to look at a certain day, to see if a fax went through. Thanks


Hope this helps.

  1. Press the [Menu] button on the Control Panel until 'Reports' is displayed on the top line of the Display Screen.
  2. Press the [Left] or [Right] arrow button until one of the following reports is displayed, and then press the [Enter] button to print the report.
Report / List Description Phonebook List This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers.
NOTE: This list can also be printed by pressing the Phonebook button on the Control Panel.
Sent Fax Report This report shows information on recently sent faxes. System Data List This list shows the status of the user-selectable options. This list can be printed to confirm any modifications to settings that have been modified. Scheduled Job Information This list shows the documents currently stored for Delayed faxes. The list shows the starting time of the Delayed fax. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job. Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID. Multi-communication Report This report is automatically printed after sending documents from more than one location. Power Failure Report This report is automatically printed when power is restored after a power failure, if any data loss occurs due to the power failure. elem_1_spacer.gif

Jul 23, 2008 | Xerox Office Equipment & Supplies

1 Answer

Had a power outage, a day later i noticed fax would not copy or print out internal reports. Faxes received are unreadable. When I try to make 8 or so copies, it scans them but memory stays at 00% and it...


It seems that your fax machine has been damaged by a power "spike" You may or may not be able to get it to work again. You can try to re sequence the machine, by switching off, then removing both the power cord and the telephone cord from the wall. Wait 30 secs or so, then plug in the power cord and switch on. After the machine shows the "ready" mode in the display, then plug in the telephone cord. If this does not work, your machine is toast. Make sure in future to use a line conditioner for both the power and the telephone lines.

Jun 09, 2008 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Officejet 7310 HP


Follow the steps below to perform a fax diagnostics test. 1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide. 2. Make sure you have inserted the print cartridges and loaded paper before starting the test. 3. Press Setup, 6, and then 6. This displays the Tools menu and then select Run Fax Test. The HP all-in-one displays the status of the test on the color graphics display and prints a report. 4. Review the report. * If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems. * If the test fails, review the report for more information on how to fix any problems found. 5. After you pick up the fax report from the all-in-one, press OK. Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.

Aug 07, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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