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Problem for Ricoh Aficio 1515MF All-In-One Laser Printer
Hto rest lost passwords in nrg mp 2000 printers
Solution #1
posted on Sep 19, 2009
I have not been able to find any information on resetting the MP 2000s to eliminate the administrator password. However, have you tried logging into the printer via web access and using the default administrator name/password? Type the printer's IP address into your browser's address bar, and when the Web Access page appears, click Configuration leave the User Name blank and enter
password
for the password
If you gain access, you should be able to chance any other settings via that interface
If passwords are interfering with being able to use the basic machine functions, you may be able to use the control panel on the printer itself to access the Administrator Tools, and turn off the authentication requirements for those functions.
Last, if nothing else works, and there is any phone number or contact info on the printer anywhere...though I hate to subject you to being on hold for hours...try calling it.
I'm probably not thinking of something simple - like a handy reset button on the machine somewhere - but if anything else comes to light, I'll update this.
You might want to download the entire service manual, available for free at http://fileshare.eshop.bg/ in case I've left anything out. (see Pages 5-1: Starting SP Mode, and 5-35: Memory Clear (NCS)) I've copied the most relevant sections below the outline instructions.
Good luck, we're all counting on you.
1) (IMPORTANT) Print a configuration sheet at the beginning. You will need the configuration sheet to restore the network settings.
2) Enter SP mode.
3) Enter SP 5-801-011 (Memory Clear > NCS).
4) Press [Execute].
5) You will be asked for confirmation. (IMPORTANT) This will reset all of the network and interface settings. Make sure you have printed the configuration sheet. Press [Execute] once again.
6) Turn off the device, then turn it back on.
7) Restore all the network settings to the values of the configuration sheet.
8) The above steps should have reset the password to the factory default, "password".
9) Finally, log in to the device and change the password to your own. This can be done using Web Image Monitor or telnet ("passwd" command).
That should be the rest of the info you need,
cordwainer
If you gain access, you should be able to chance any other settings via that interface
If passwords are interfering with being able to use the basic machine functions, you may be able to use the control panel on the printer itself to access the Administrator Tools, and turn off the authentication requirements for those functions.
Last, if nothing else works, and there is any phone number or contact info on the printer anywhere...though I hate to subject you to being on hold for hours...try calling it.
I'm probably not thinking of something simple - like a handy reset button on the machine somewhere - but if anything else comes to light, I'll update this.
Comments:
Sep 19, 2009
- Aha! Here's a service procedure that is supposed to clear memory and set the printer back to the default password. PLEASE NOTE: This is normally done by a service technician, not the customer, and there is no end to the things you can screw up while in SP Mode.You might want to download the entire service manual, available for free at http://fileshare.eshop.bg/ in case I've left anything out. (see Pages 5-1: Starting SP Mode, and 5-35: Memory Clear (NCS)) I've copied the most relevant sections below the outline instructions.
Good luck, we're all counting on you.
1) (IMPORTANT) Print a configuration sheet at the beginning. You will need the configuration sheet to restore the network settings.
2) Enter SP mode.
3) Enter SP 5-801-011 (Memory Clear > NCS).
4) Press [Execute].
5) You will be asked for confirmation. (IMPORTANT) This will reset all of the network and interface settings. Make sure you have printed the configuration sheet. Press [Execute] once again.
6) Turn off the device, then turn it back on.
7) Restore all the network settings to the values of the configuration sheet.
8) The above steps should have reset the password to the factory default, "password".
9) Finally, log in to the device and change the password to your own. This can be done using Web Image Monitor or telnet ("passwd" command).
Sep 19, 2009
-
That should be the rest of the info you need,
cordwainer
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