Question about Brother MFC 3100C All-In-One InkJet Printer

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Brother mfc 2400

Got a paperjam, unjammed, all was well. but now, when trying to print, recieve the see help and technical stuff in display window.... the print head will not move from the far right. there is no obstruction, the print head can be moved by hand, but there is clicking sound when doing so. i presume that could be gears that are not turning? any help would be appreciated.

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Re: brother mfc 2400

I can't find a way to connect the printer to the central processing unit

Posted on Dec 14, 2010

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Re: brother mfc 2400

Unplug and plug back in see if it clears itself and yes the click is gears could be out of timing.

Posted on Dec 13, 2007

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When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

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did you had a paperjam the days before?

The encoder strip which gives the print head the position is out of position. It has to be fixed into the ph.

Read my post here (same issue and same procedure):

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2 Answers


Please tell us what machine do you really have:
Is it a mfc 420cn or a mfc 5460cn?

Did you have a paperjam before getting the error?
This might be due to the paperjam.

Ill try to give you some more help but need more info...

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