Question about Magellan RoadMate 700 GPS Receiver

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Cradle defective no power to unit. have had to replace cradle before to fix. apparently lots of folks have had problems with defective cradle. anyway for me to fix??...or get Magellan to pay for new cradle??

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Re: cradle defective

To dierks i am guest Jan 03, 2008
bbb is better business bureau. i filed a complaint and the form took my information. i believe that it was sent to magellan and from there, they had called me. btw, the unit is still not finding signal. i hate magellan!

Posted on Jan 20, 2008

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Re: cradle defective

This cradle/power problem was a major problem at launch 4 years back - i had 3 units before I got one that worked OK and that replacement was itself a factiry refurbished unit. Even now, sometimes the power lead is verys ensitive and the unit shuts down.

Magellan Support is absolutely useless (apart from 'John') they just don't respond to queries. I updated to latest maps and firmware 6 (actually shows ver 5.37) on the understanding that I would get Magellan Tools and could then load cameras. BUT it has been such a huge waste of time.

I am at last binning my Roadmate and getting a Tomtom Go 720T with Traffic and cameras preloaded. It auto updates each time you sit the unit in its cradle linked to PC/internet.

Wish I'd never wasted over £800 on Magellan 4 years ago.

Posted on Jan 08, 2008

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Dec 01, 2007 | Magellan RoadMate 700 GPS Receiver

1 Answer

No power to unit, but powers on okay in house with AC power adapter

Not sure if you'll see this post, as you asked the question back in Nov, but I
thought I'd tell you what I know anyway.

I and my parents bought the same exact unit within a week of each other.
There's works, and mine does not.

I took their cradle, and hooked it to my GPS, and it came on, no problem.
I took my cradle, and hooked it to theirs, and boom, nothing.

So, with that, I was able to isolate that the problem is definitely in the cradle.

I went to the manufacturer website, registered my Magellan Roadmate 700,
and then I was able to contact customer support. I am writing to you as
I wait for their reply. Here's their website.

Hope this helps!

Nov 12, 2007 | Magellan RoadMate 700 GPS Receiver

1 Answer


I believe not,and there is sparse info about the insides of these on the net; however This is often possible for many types of electronic equipment - the thing to check first is use a multimeter and check the voltage at the cradle where it connects to the gps - if it is 12 volts(11.2 - 13.8v) there then the cradle has no power electronics except perhaps a fuse or surge protector, or a noise suppression filter. However looking at photos of the cradle, the price for a replacement, and the other features built into the cradle, I believe there is stuff in there, bypassing which will not do your unit any favours. To make absolutely sure, see if you can open the cradle up and see what it actually contains without breaking it - post us a photo if you are unsure. Especially considering the damage to the resale value of the unit, I have to ask is it not better just to get a handheld or flush-mounted unit rather than modifying your 700? If you just have got fed up with replacing damaged cradles (as some have according to reviews) then the universal cradle appears to be a more reliable replacement than the original; although it is sold elsewhere also. If your reason is that you want to be able to move it around from the cradle position without moving the cradle, then so long as you can identify the power terminals on the cradle/unit you should be able to merely connect a cable between them, within reason and almost certainly within the dimensions of a vehicle. Hope this helps, please post again if you would like more help :)

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I had the same problem. Opened up the unit but did not see any loose IC chips. I noticed that the power lead goes into the cradle so I found someone who had a 700 series roadmate and borrowed their cradle and attached my unit to it. To my surprise it worked ok. When I tried to use my cradle on his unit it would power off by itself. I also found out by checking on a few user reviews that there has been lost of problems due to the cradle. Sounds like it not designed too well.

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