Question about Magellan RoadMate 700 GPS Receiver

2 Answers

Cradle defective no power to unit. have had to replace cradle before to fix. apparently lots of folks have had problems with defective cradle. anyway for me to fix??...or get Magellan to pay for new cradle??

Posted by on

  • 2 more comments 
  • Anonymous Dec 19, 2007

    AC Power post on cradel appears to losen/break apart easily - while I was able to solder, it was extremely time consuming - decided to purchase a new cradel jsut in case problem re-surfaced.

  • Anonymous Jan 03, 2008

    i had to complain to their cs and didnt get any type of response. after multiple emails of no replies, i finally took it to BBB and wouldnt you know it, a rep called me to remedy the problem. now my problem is the i cant find a signal. wasted so much money on this defective gps....this is my third unit. i will NEVER buy Magellan again! bad CS. i suggest calling BBB, cause the issues are known, but they wont recall anything.

  • dierks Jan 08, 2008

    question for GUEST of 03Jan08: pls advise what you mean when you say took it to BBB...and a rep called you?? Is BBB the Beter Business Bureau and if so, how did they get a rep to call.

    also, best solution from DEETOX: I guess what you are saying is the best solution is to throw the Magellan away and purchase one from a different company...?? Probably so, but one would think Magellan company should be held responsible for selling something with a problem and, once probablem was know, address the giving us a new GPS.....but one that works......


  • magfix Jan 29, 2008

    i have the same problem. there is no power to the GPS. what do i do. any tips



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

To dierks i am guest Jan 03, 2008
bbb is better business bureau. i filed a complaint and the form took my information. i believe that it was sent to magellan and from there, they had called me. btw, the unit is still not finding signal. i hate magellan!

Posted on Jan 20, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 20 Answers

This cradle/power problem was a major problem at launch 4 years back - i had 3 units before I got one that worked OK and that replacement was itself a factiry refurbished unit. Even now, sometimes the power lead is verys ensitive and the unit shuts down.

Magellan Support is absolutely useless (apart from 'John') they just don't respond to queries. I updated to latest maps and firmware 6 (actually shows ver 5.37) on the understanding that I would get Magellan Tools and could then load cameras. BUT it has been such a huge waste of time.

I am at last binning my Roadmate and getting a Tomtom Go 720T with Traffic and cameras preloaded. It auto updates each time you sit the unit in its cradle linked to PC/internet.

Wish I'd never wasted over £800 on Magellan 4 years ago.

Posted on Jan 08, 2008

  • deetoxx Jan 30, 2008

    Would it be unkind to say that Magellan is a total bunch of dierks? (with apologies to our leader).

    Yes I think it would as when you manage to get hold of a techie on the phone some are quite knowledgeable.

    The problem is that the company is French and their service attitude is poor. Clearly the QC is also poor as this cradle power cable problem has been around since Roadmate launched.

    I worked for a French company for 28 years but came to understand and manage the arrogance which is not aimed at you personally, it's in the genes..



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Need to chech how to fix my fish finder i check its power its ok but wont come on

Had a problem with my Humminbird. Took connectors out of cradle and ran direct into unit to check cradle, no difference.
Check your getting 12 volts of power to cradle. Did all this and ended up taking finder into a shop and plugging into their set up demo model and still nothing. Unit is stuffed, I'll replace it with similar brand to utilize cradle, wiring and sending unit

Apr 09, 2013 | Boating

1 Answer

50 gal GE PowerVent Water Heater, about 1 every 2 weeks we get an error message and NO hot water, we were told by the Warranty Tech people that we have to set the mode to vacation and then back again...???...

Your water heater is under warranty?
And tech folks are telling you that you have to 'reset' the water heater.
And the tech folks seem aware of the product defect, but don't offer a permanent fix.
That's ridiculous.

You shouldn't have to reset the MODE or do any other thing to that water heater for many years.

50 gallon power vent model cost a lot of money.
And you got a defective product.
And the tech people know it.
That's certainly not an installation issue, or a homeowner issue, that is a product issue.
The manufacturer is responsible.

Read the warranty papers and find out what the warranty says.
Look for the word 'defect' in the warranty paper
Document when the problem started and what you were told.

If you bought the water heater from Home Depot, it's time to contact them about a defective product.
And let Home Depot know what the warrant says about defect.
A small claims action against Home Depot will give you satisfaction.
Small claims court will want to see your stack of paperwork that shows how much trouble you went through to get a functioning and dependable water heater.

As far as fixing the water heater, it sounds like a professional plumber would be a good bet at this point.
Frankly, I would buy another heater and roll the defective one out of the way.
Bradford White, AO Smith manufacture and sell water heaters through plumbers.
Once these unit are installed, the warranty is provided by the installer.

Dec 23, 2010 | Water Heaters

1 Answer

Garmin 650 won't hold charge in car -- same problem

Check power at the 12volt outlet to insure that you power is on at the connection. Try using a 12 volt convertor in the house to check the cord used in the vehicle.

Jul 23, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

Pioneer GEX-XMP3 stuck in the power up mode

Just off the phone with Pioneer customer service. Apparently a "software glitch" common enough that an internal memo has gone out to replace units under warranty without further trouble shooting. The last step in the process was to remove the battery, place in the original charging cradle without the battery, and hold the power switch down for 10-15 seconds; if the "Please wait" message continues, the unit is defective.

Feb 23, 2009 | Pioneer AirWave XM2Go Satellite Radio...

1 Answer

Radio works in the car cradle but not in the house cradle.

I posted on this myself looking for solutions, and then discovered the solution myself. The base pin connectors at the bottom of the receiver apparently become loose, and in order to make a good connection you need to push/pull the top of the receiver forward to achieve a connection. I first developed this problem in the home cradle, and used the car cradle in the house, then had the same problem with the car cradel. I fix it by jamming something between the receiver and car cradel at the top to force and hold it forward). In the home base, I pull it forward at the top, and prop it that way with something heavy behind it. No one ever posted on how to take the unit apart and actually fix the loose connection.

Jan 13, 2009 | Delphi MyFi SA10113 XM Radio Receiver with...

3 Answers

Bought a pioneer xmp3 player and cant get it to come on, When I try charging the battery the unit gets hot but still doesnt come on any ideas as to the problem ?

Just off the phone with Pioneer customer service. Apparently a "software glitch" common enough that an internal memo has gone out to replace units under warranty without further trouble shooting. The last step in the process was to remove the battery, place in the original charging cradle without the battery, and hold the power switch down for 10-15 seconds; if the "Please Wait" message continues, the unit is defective.

Dec 13, 2008 | Audio Players & Recorders

2 Answers

Turns off when I move it slightly

it must be in the wire...............
get a new cable(power) and try that!

May 12, 2008 | Magellan Roadmate 760 GPS Receiver

2 Answers

Won't power up off the cradle

i have had the same problem for the past month. just seen this post and though i'd try to power mine up in the cradle as it does not power up out of the cradle. when i done this it gave a read memory error message. i sent it away to garmin tech support to see what they say. but i am having trouble with my laptop also giving these read error messages. does your computer do this or anything like this or is it low on memory?

Jan 06, 2008 | Garmin Forerunner 305 GPS Receiver

1 Answer

DAV-C700 overheated

A lot of "aged" problems relate to the power supply with this type of unit. If you are a handy chap and know what capacitors are you will find that finding and replacing the "dry" caps in the power supply will fix most problems including streaky pix and crackly audio.

Dec 01, 2007 | Sony DAV-C700 System

2 Answers

Power problems and ......

All these problem will arise when the cradle becomes faulty.
Cradle will be at the backside of the unit.Where you plug the unit .When that particular cradle becomes faulty means the unit will turns off automaticly...So to over come this problem just replace the cradle the problem will be resolved .......

Dec 01, 2007 | Magellan RoadMate 700 GPS Receiver

Not finding what you are looking for?
Magellan RoadMate 700 GPS Receiver Logo

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magellan GPS Experts


Level 3 Expert

83054 Answers

Will Halftowaite

Level 3 Expert

508 Answers

The Knight
The Knight

Level 3 Expert

75871 Answers

Are you a Magellan GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides