Question about Brother IntelliFax-2820 Laser Fax

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Communication error I am trying to fax documents and I can only fax four pages, then I get a communications error or poor line condition. I routinely fax 9-10 pages at a time, so only having the first 4 go through is frustrating. I have tried unplugging it to let it reset, but it is still doing the same thing. Any ideas?

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Re: communication error

The problem is most likely not the machine, once it has established communication it should be fine.
if there is a break in the line for whatever reason then, it will give you the error.
try to fax to a different fax, does it still do it? plug a phone in that outlet and call a freind, chat awhile, is there any static or anything unusual with the line?

Posted on Dec 14, 2007

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Error 346

There are a few causes for the errors you are getting...

The remote machine has failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area are old or if noise is present (static on the phone line). Other reasons could be power outages and other power-related problems.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
The remote user has pressed the Stop key while the reception was in progress.
Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call.

And here's a few things to try...

*Reattempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
*Disable the ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to transmit the entire document will be improved.
*Try sending at a lower transmission speed.

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We have a HP 1050 fax machine. Usually when we send something, it displays send ECM and the number of pages. Occasionally it displays send G3 and the number of pages. I can't find anywhere in the user...

this is just the transition speed and line condition and you dont have to worry about it , the machine will give you an error code if the faxes dont go through alturnativly contact the reciever of the fax to check that they have recieved it

G3 means poor line condition

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It is problem Phone line cable,change it.if you are not fix problem, so you configure your fax machine by Expert technician.

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What does COM-E mean when we try to send fax's and the transmissions has this written on it instead of OK.

It means "Communication Error".
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- the fax did reach it's destination, but part of it may be unreadable or distorted, or some pages of a multi-page fax did not go through.
In many cases, what the device perceives as an erroneous transmission, is perfectly readable by a human. Therefore it's good to call the recipient and ask if the fax is readable and if all the pages were received.

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Poor line condition-can't send fax

Try turning off the E.C.M. mode off ( error correction mode )
I have had a lot off problem's with communication problem's with this function turned on.
It is in your manual under advance fax function.
if need more help let us know.

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Unplug the power cord for 30 seconds. Are you trying to fax on a DSL or any other kind of digital phone line?

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it means line quality is to poor or recievers fax mc is no good. if it is only happening to a few numbers then is probably not a fault with your mc

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