Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo
Posted on Sep 19, 2009
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H3 Elite washer.... steel tub is wobbling and cutting into the plastic ring liner. If steel tub or has separated from bearing, is this covered under warranty.... after 4 years.... or not. How expensive is this to repair or should we just give it up and replace. Will cost $129 for service call plus parts and labor from Sears.

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  • Posted on Sep 19, 2009
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Rear pulley nut is loose. tighten . if it has been loose for a while pulley may be warped and also tub bearing and spin basket could be bad. dont have your specific model # to know if in warranty . can go to wpl .com and check warranty with your model # or kenmore then go to sears.com . i would use another servicer we waive are service fee if you fix the washer we only charge 65.00 service call. im sure you can find a servicer with a lower service call. thats the highest ive ever heard they will charge you double what anyone else charges.worse case scenerio could be 300-400 dollars if tub, pulley , spin basket need to be replaced. but i say its worth you replacing pulley or checking nut any other repairs for this i would just replace unit. again check your warranty i think the spin basket has a 10-20 yr warranty.

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Replacing a Rear Tub Bearing

Rear Tub Bearing Replacement
(Part 1 of 3)

This advice is for replacing the rear wash tub shell of most Kenmore Elite HE model FRONT LOADERS, along with Whirlpool Duet, and some Frigidaire FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud “rumbling” type noise during the spin cycle, excessively vibrates, or won’t spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.

(cont’d)
2helpful
1answer

We have a kenmore elite washer mod. 970-c40062-00 ser. xc11700832. the washer leaks, and is very noisy. It is 10 years old

Your Stainless Steel drum is supported inside of the washer tub by a spider assembly. The assemply, which is made of cast aluminum, has corroded (steel and aluminum and detegent don't mix) and the spider assembly has broken. The drum has likely wobbled enough to wear a hole through the tub. You need to replace the drum and spider assembly, and tub.
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Kenmore Elite he5t sounds like a jet engine getting ready for takeoff during the spin cycle. It is extremely loud. Not sure why it all of a sudden started doing this.

Ahh yes, hopefully it's less than a year old. This is likely the main bearing located within the plastic tub. If it has sounded like this for quite some time, you will need a few new parts. The plastic tub (or "tub kit") and the stainless steel drum (which includes the shaft that the bearing rotates on). When did you buy it? If its under a year old, labor will be warrantied with the parts, but the parts themselves should be under warranty as they have a 10 and 25 (or lifetime) year warranty each.
Good luck! We just had this fixed, but now have a new problem. the front button panel will not light up. :(
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My Kenmore Elite 3t is banging in the spin cycle and the plastic ring behind the rubber boot is shredding. Any suggestions?

are you using a gel soap if not that may be your problem powder soaps cannot be used in front load machines it damagege the bearings in the back of the tub
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On a hotpoint ultima wt741. how does the plastic outer tub separate so that the inner steel drum can be removed so as to replace the bearings?

2 tubs used on these-one has screw going around the middle of the tub to split in half/the other is a sealed tank which means you have to replace tub-if you have a filter under the front kick strip then its the sealed tub
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Can't separate basket from tub

look insidethe drum and at the back in the middle of the drum do you see a cover of some sort if so it may be covering screws hold it in.Just a guess not sure without seeing it
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Kenmore Elite ET3

The plastic casing (tub shell) around the stainless spin basket should not become worn unless the spin basket is hitting the outer shell. From my past experience, this is usually caused by a cracked or broken spin basket support (spider) arm on the back of the spin basket, or a shot tub bearing (which is also behind the spin basket). The bearing is actually part of the rear tub shell and is molded into the plastic. It cannot be replaced separately and requires the replacmeent of the shell.

If the spin basket supports become broken, the basket becomes off balance and rubs against the outer shell. This results in excessive vibration, which may be the reason why the support shocks were broken. No...this is not normally expected. Unfortnately, this is not a simple or inexpensive repair, either. If you have a service plan, or warranty coverage, I would recommend pursuing that as a repair option. If you wish to repair this yourself, I can post a link for you to follow, but it is expensive. This will usually require the replacement of the following parts:

Spin Basket
Rear Tub Shell (if bearing is bad)
Front Tub Shell (if spin basket caused significant damage)
Support Shocks (I would recommend replacing all 4)

Optional:
Drive Belt Pulley (can become warped or bent)
Drive Belt (if showing signs of wear)
Rubber Door Bellow (if vibration as caused damage to the rubber)

You can go to searspartsdirect.com and type in your model number to get prices for everything if you like. Everything can be found under the "Tub and Basket Parts" heading, with the exception of the rubber door bellow. It can be located under the "Door and Latch Parts" heading.

I know none of this sounds like positive news, but I do hope you find some of this information helpful. Let me know if you need further assistance.
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Ball Bearing Replacement

when spinning , it is noisy. How to overcome it.
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Whirlpool GHW9100LW1, belt came off

I had the same problem and being a procrastinator, I waited until the belt came off before launching a full scale investigation into the knocking noise it had been making for about a year. Here is what I found and below that is my no guarantees fix.....
I removed the nut and pulled the tub pulley off. I noticed the tub shaft has a "shoulder bolt" and the pulley could not be tightened onto the shoulder bolt with enough squeeze to keep the tub pulley from wobbling. Tolerance issue... maybe? I decided to measure the keyed tub shaft with calipers and found the thickest part of the shaft to be 1" ish. The Shaft is part of the tub bearing assembly (from my observation) and the tub shaft is part of the tub bearing which measured 1 1/4" diameter. I found a washer that was 1" inside diameter and 1 1/4" outside diameter and placed it over the tub shaft behind the tub pulley. I tightened the nut snugly and reinstalled the belt. Ahhhhh, quiet operation and no more wobble. I will let you know if it causes another problem but from what I can tell.... replacing the tub pulley with another of the same dimensions will not work.

you don't need a very thick washer(my washer is too thick (.1"ish) so I will replace it soon(yeah right) with 1/32" or maybe 1/16"...I used rubber but I think steel or brass or what ever would probably work too.

Purists will tell you that the lock nut should be replaced, or if you don't use the permanent thread locker you could use loctite.

Hope that helps.
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