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You should try completely shutting off your phone and getting it to start back up again. Many cell phones will have their power buttons the same button as the End Call red button. Hold the button down for a few seconds to shut it off, then hold it again for a few seconds to start it up again.
If you can't get it to turn off, try removing the battery and then replacing it and powering it back on. If this doesn't help it, you may need to replace your phone.
yeeah, i dont really liike this phone q: it's like really slow, & doesnt send like wtf mann? & like yeeah, i dropped my phone, ONCE, and its like a white screen, & wont get off. grrr, like i took out the batery and its just like "i dont wanna work & just get cheeah mad"
well wen you dropped it did the ink move luiek the colours where were wrong for example the white was pink etc.. if this has happened ,and it is common in touch screen phones, the phone is no longer good you can still keep it if you want but the problems will get worse n worse until its just gone
I had this same phone and the same thing happened to me. I kept shutting it off and on - also taking the battery in and out. I eventually got the screen to light up but it would only last a few seconds. Sorry to say but you will most likely need a new phone. I had to replace mine.
Well, its possible that you just need to turn the phone off, and turn it back on. Or maybe when you dropped it, something inside the screen itself broke.The only way to be sure is to take it in and have them look at it. Good luck.