Question about Lexmark X1270 All-In-One InkJet Printer

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Fax is saying no dial tone and not sending.

I am not able to fax, when i go into the modem and dialing tab, it doesn't show my modem after selecting it and saying okay, in the box....and when i send my fax it says no dial tone. how do i hook up to my modem please? The help, for fax solutions software isn't helpful at all.

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  • hockeymom1 Dec 25, 2007

    i'm not using xp home, i'm using vista...is it the same?

  • Anonymous Mar 21, 2014

    gettin dial tone but the fax keep saying offhook and the fax isnt sending

  • Anonymous Mar 21, 2014

    the printer gives dial tone but fax still not going through saying error report

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  • 362 Answers

If you are using xp home you have to go into the utility and install the fax program its there but not installed and turned on this is most likely your problem, because once installed it will automatically hook itself to the modem.

Posted on Dec 24, 2007

  • james kilgore
    james kilgore Dec 25, 2007

    vista is similar its still easy from the control panel click into modems and settings and make sure you check for it to check all ports when using the setup wizard. so it will auto detect the modem port and use it.

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1 Answer

No dial tone. cannot receive or send faxes - it's not the phone line or the modem or the cable. not what?


Make sure the phone line from the wall is plugged into the "line in" jack on your machine

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Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

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No dial tone pressing hook, NG and Poor line condition transmission report on sending and receiving. Confirmed good dial tone on line in and on phone on ext. Copy, display, everything else fine. I hear...


Hello,

Make sure that you have your telephone line from the wall jack plugged into the port on the fax that says "LINE" and that your telephone is plugged into EXT.

All your cables and jacks seem like they are working since your phone gets a dial tone, the onyl thing could be that the wires are mixed or the modem on the fax is broken.

Thanks,

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My Epson bx300f cannot send faxes, just says no dial tone?!!!


ALL fax machines are ANALOG devices and will not work on a DIGITAL PHONE LINE.

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No Dial tone using Symantec Winfax Pro 10 on Windows 98


Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

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1 Answer

Computer modem and dial tone


Hello Mikenrgrsvll

This problem can be due to the software not handling a certain dial tone rather than a specific hardware fault. Around the world there is a variance in the signal quality of the dial tone which causes a report of no dial tone detection. Disable the dial tone detection to prevent the system from trying to detect a dial tone.
Disabling dial tone detection for modems:
Windows XP
  1. Click Start
  2. Select Control Panel
  3. Click Switch to Classic View to change the control panel view
  4. Click Phone and Modem Options
  5. Select the Modem Tab
  6. Select the installed modem (Example: Lucent Technologies Soft Modem AMR)
  7. Click the Properties button
  8. Select the Modem tab in the Properties window
  9. Click Wait for dial tone before dialing to remove the check from the checkbox
  10. Select the Advanced tab
  11. Add X3 to the Extra initialization commands field in the Extra Settings box
  12. Click OK twice
  13. Select Switch to Category View to change back the control panel view
  14. Close Control Panel
if this does not work trying re-installing modem drivers.

hope this helps, have a good day.

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2 Answers

Can't receive or send fax on my lexmark X4270


In this case first we need to chk whether there is any dial tone on ur fax machine for that u need to Hit the Options button till u find an option saying On Hook Dial now hit select and it should give u a dial tone if it doesnt check the Phone Line Connections........... If it gives u a dial tone........... Unplug the Power Supply from the Printer........ Press and hold the Stop/Clear button and while holding the Stop/Clear button insert the Power Supply back to the Printer........ It will say clearing and then display a page where u need to Selct ur Country and the other details........ and as soon as this is done u can send and recieve faxes....... Thanku

Jan 12, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

GET "NO DIAL TONE" ERROR.


I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone

Nov 07, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
  • Enter your name and fax number.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
  • Enter a dialing prefix.
  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

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2 Answers

Fax machine stoped receiveing fax


First, check your fax's phone line. Put a regular phone on it and check for dial tone and line noise. If the line is dead or noisy, this will cause a problem. 
You can also try dialing your fax number from another phone and see if the fax unit picks up the line and starts initiating communication. (sounds like modem noises)

Jul 30, 2008 | Brother MFC-7820N All-In-One Laser Printer

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