Question about HP Photosmart M525 Digital Camera

1 Answer

Lens is stuck

So my sister dropped my camera with the lens out and now it is screwed...the lens won't go back in at all...could I get it fixed or would it be cheaper to just buy a new one???

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • HP Master
  • 4,738 Answers
Re: Lens is stuck

The following blog outlines some repair options for a lens error:

Posted on Dec 23, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Shutters on the lens won't fully open

Stuck automatic lens covers are fairly. But usually it's very easy to fix, without even opening the camera. See this link for troubleshooting steps for this problem.

Dec 14, 2012 | Kodak EasyShare C633 Digital Camera

1 Answer

My nikon lens af-s DX NIKKOR is stuck won't turn

The lens and housing will probably need to be replaced, but I would take it to a camera repair shop and have it checked to rule out other problems before proceeding with repairs.

Jul 03, 2012 | Nikon D40 Digital Camera with G-II 18-55mm...

1 Answer

Dropped my camera and now the lens won't retract back in. When I press on the screen says lens error M425-12 (7f80). Can this be fixed and should I take it to a camera repair shop? Thanks

It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,

The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.

Sep 06, 2011 | HP Photosmart M425 Digital Camera

2 Answers

I dropped the camera and the zoom lens got off line. It won't close or go back in the camera. It looks stuck and I tried pushing it in but I'm afraid that I might push hard that it'll break...

The lens may be fixable but most likely will need to be replaced.
If the lens is stuck straight or won't come out at all it needs to be replaced.
If the lens is stuck at an angle then you may be able to snap it back to the center by pressing the edge of the lens back towards center while holding on the outer ring of the lens.
Hope this helps!

Thomas Drayton
Owner, www Darntoothysam com Digital Camera Repair

Jul 21, 2011 | Canon PowerShot SD1200 IS / Digital IXUS...

1 Answer

We dropped our camera today, and it was only fron about like.. 2 feet, aand now the lens thingy won't go back in and it says "lens error." I think I can see the problem with it, but we dont...

Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Jun 18, 2011 | Nikon Coolpix S203 Digital Camera

2 Answers

Dropped the Camera, Lens is stuck open

I already tried posting this but I think it falied. Just in case, here it is again!

I just now fixed my own Nikon S220 (very similar to 210) which suffered the same fate as yours. However, I laid my camera down on a cushioned foot-rest (you could use a couch cushion or pillow on a table) with the lens facing UP, pressed down on both sides of lens front gently yet firmly, and BAM, the lens went back in all the way. I turned the power back on and the camera is good as new (except for the small dent from the fall of course).

I suggest you try this before spending $100 on repairs and/or buying a new camera!

Sep 09, 2009 | Nikon Coolpix S210 Digital Camera

1 Answer

Broken lens : error

The lens unit will have to be replaced. This is a factory level service. It will most likely be more feasible to replace the camera!

Jerry G.

Apr 26, 2009 | Canon IXUS V2 Digital Camera

1 Answer

Lens is stuck sticking out

go online and regester the camera with sony (you will not need a receipt) after you regester it wait a day then call sony service ( go online and click contact us at sony .com for the toll free number), tell them your problem with the lens (you might want to leave the dropped part out) presto your camera should now be under warrenty and they will fix it free of charge

Dec 08, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

Not finding what you are looking for?
HP Photosmart M525 Digital Camera Logo

Related Topics:

91 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Digital Cameras Experts

Fred Sops

Level 2 Expert

271 Answers


Level 2 Expert

371 Answers

Lawrence Oravetz

Level 3 Expert

7053 Answers

Are you a HP Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides