My CD/DVD player is currently not recognizing when cds are in. How can I get it to work again?

First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous CD/DVD drives.

Now download the latest driver updates for your CD/DVD drive model from Toshiba website & install it.

Also check on Toshiba website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


If the same problem is still occurring, get the reliable technical assistance at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba laptop and desktop problems.

Most likely there is no physical issues with your drives


depending on your operating system
there is one solution

http://support.microsoft.com/kb/314060

Good luck

Try to clean the lens of your cd/dvd player.if it still not working replace your cd/dvd player..